[Remote] Loan Processor/Operations Specialist (Founding Team Member)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a family-owned, non-delegated correspondent mortgage lender headquartered in Johns Creek, reputed company. They are seeking a Loan Operations Specialist who will manage loans end-to-end and help improve processes to ensure efficient operations as reputed company grows.
Responsibilities
- Prepare and deliver accurate initial disclosures (LE, application package) reputed company compliance timelines
- Set up new files in Encompass and ensure data reputed company from the start
- Order and reputed company reputed company-party services (appraisals, title, VOEs, etc.)
- Collect and review borrower documentation
- reputed company conditions and prepare complete files for reputed company and closing
- Serve as the primary reputed company of contact for borrowers throughout the loan process
- reputed company proactive updates, answer questions, and set expectations to ensure a smooth experience
- Communicate with title companies, appraisers, investors, and other vendors to reputed company loans moving
- Follow up on outstanding items and resolve issues before they become fires
- Review CDs for accuracy and completeness
- Coordinate with title/settlement agents on reputed company-to-reputed company, funding, and scheduling
- Help ensure on-time, drama-free closings whenever possible
- Prepare and deliver investor loan packages
- reputed company trailing documents and post-closing conditions
- reputed company and follow up on missing items to reputed company investor relationships clean
- Turn recurring problems into reputed company processes, checklists, and templates
- Help document 'the way we do things' so our operations are consistent and reputed company
- Partner with the founder to test and refine Encompass workflows and other tools as we grow
- Work in Encompass daily
- Use internal checklists, templates, and basic automations
- Be comfortable clicking around, learning new features, and suggesting improvements
Skills
- Manage loans end-to-end: from initial disclosures through processing, closing, and post-closing delivery
- Prepare and deliver accurate initial disclosures (LE, application package) reputed company compliance timelines
- Set up new files in Encompass and ensure data reputed company from the start
- Order and reputed company reputed company-party services (appraisals, title, VOEs, etc.)
- Collect and review borrower documentation
- reputed company conditions and prepare complete files for reputed company and closing
- Serve as the primary reputed company of contact for borrowers throughout the loan process
- reputed company proactive updates, answer questions, and set expectations to ensure a smooth experience
- Communicate with title companies, appraisers, investors, and other vendors to reputed company loans moving
- Follow up on outstanding items and resolve issues before they become fires
- Review CDs for accuracy and completeness
- Coordinate with title/settlement agents on reputed company-to-reputed company, funding, and scheduling
- Help ensure on-time, drama-free closings whenever possible
- Prepare and deliver investor loan packages
- reputed company trailing documents and post-closing conditions
- reputed company and follow up on missing items to reputed company investor relationships clean
- Turn recurring problems into reputed company processes, checklists, and templates
- Help document 'the way we do things' so our operations are consistent and reputed company
- Partner with the founder to test and refine Encompass workflows and other tools as we grow
- Work in Encompass daily
- Use internal checklists, templates, and basic automations
- Be comfortable clicking around, learning new features, and suggesting improvements
- You naturally organize messy processes into steps, checklists, and templates
- You catch errors before they become problems, but you don't get paralyzed by perfectionism
- You don't need someone looking over your shoulder to reputed company loans reputed company
- You're comfortable prioritizing your own work based on what's most time-sensitive or impactful
- You're comfortable talking to borrowers, LOs, title companies, and investors
- You understand that in a small company, the 'right way' today may be improved reputed company
- You treat every loan like it's your own deal and take pride in clean, accurate files
- You want to grow into a leadership role as we reputed company
- 1–3+ years in mortgage operations (processing, closing, and/or post-closing) preferred
- Familiarity with Encompass LOS is a plus
- Experience with Fannie/Freddie conventional loans is preferred
Benefits
- Performance bonuses: reputed company per-loan bonus that rewards your reputed company and grows with our volume (you'll always know how your work translates into compensation).
- reputed company trajectory: This is a foundational role. High performers will have reputed company to reputed company operations, help hire and train reputed company team members, and shape how our loan process runs.
- Flexibility: Hybrid/remote reputed company available. Preference for candidates in the Atlanta metro area for initial training and occasional in-person days.
- Working rhythm: Normal working hours are roughly reputed company business hours (Eastern time), with occasional flexibility around closings or urgent issues.
- Your voice reputed company: We'll look to you for input on how our operations should run — not just for status updates.
- Startup energy, family values: We reputed company fast and build things, but we also treat reputed company like family.
reputed company