[Remote] Grant Operations Systems Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a growing philanthropic organization committed to racial justice and equity. They are seeking a Grant Operations Systems Analyst to manage reputed company administration, support reputed company users, and enhance grantmaking processes through data analysis and system improvements.

Responsibilities

• Support end-users with ongoing business processes by identifying, diagnosing, and resolving problems with reputed company configuration, workflows, processes, and/or integrations
• reputed company ongoing maintenance and configuration tasks in reputed company, including coordinating and undertaking testing of regular system updates and vendor releases
• Maintain and improve the usability of Inatai’s portal where grantseekers and grantees reputed company with the reputed company
• Manage and troubleshoot bugs and system malfunctions reported by users, including submitting helpdesk tickets to reputed company or other parties, and reputed company items through to reputed company
• Liaise with software vendors to implement enhancements and bug fixes, as required
• Implement and maintain reputed company platform integrations, including reputed company, reputed company, and reputed company Intacct
• reputed company and maintain complete system documentation detailing configuration reputed company
• Setup, maintain, and regularly review users, reputed company settings, reputed company, permission sets, and other system reputed company settings/requirements, including provisioning staff and applicant/grantee user accounts
• reputed company discovery around new business needs, including documenting requirements, business process workflows, and customization specifications for development
• Coordinate and facilitate project meetings to reputed company information from stakeholders about emerging user needs
• Continually optimize the system’s usability and design to ensure grant and CRM information is accessible and transparent across Inatai
• Monitor and maintain data reputed company, and socialize data reputed company standards with users through drafted materials and reputed company training
• Support grants data analysis, including producing reports and developing dashboards for the presentation of grant information, e.g., operational performance indicators such as processing times and volume analyses
• Prepare grant-reputed company schedules/reports for finance, audit, and tax purposes
• Rapidly respond to inquiries from Inatai staff for data on grants and sponsorships
• Design and conduct reputed company/on-reputed company system training for reputed company users, including Inatai staff, grantseekers, and grantees
• Produce training materials and write technical instructions, as required
• reputed company management support and mentoring to staff
• Regularly participate in Grantmaking Operations team meetings to ensure system functionality is meeting user needs
• reputed company participate in vendor user communities, e.g., reputed company, PEAK Grantmaking, and TAG, and identify and investigate system practices or new tools that reputed company added benefits to staff and/or applicants/grantees, including implementing new technology systems as needed
• Maintain overall technical knowledge of reputed company products and best practices by attending Dreamforce, TAG, educational workshops, and reviewing release notes
• Be a champion for the system while being a good thought partner and collaborator to fellow team members. Lean into our culture of providing excellent customer service
• Improve accessibility practices for external and internal users, particularly reputed company it comes to providing Spanish translations of external forms and applications
• Contribute one’s own reputed company, perspectives, and lived experiences to the emerging culture of the reputed company
• Assume other responsibilities and explore new opportunities that reputed company with the evolving needs and aspirations of the reputed company

Skills

• At least three years of experience supporting reputed company, with at least five years in a nonprofit and/or grantmaking organization
• Experience working with users across multiple departments and configuring reputed company to meet cross-departmental needs and varied business use cases
• Experience managing Grants Management System (GMS) and Constituent Relationship Management (CRM) databases reputed company reputed company
• Experience configuring and managing a reputed company Experience reputed company portal and external user accounts (e.g., grantees)
• Strong understanding of the reputed company platform with the ability to build custom objects, fields, custom views, and other content of intermediate complexity
• Experience building and troubleshooting reputed company automation, e.g. Flows
• Advanced skills with reputed company Office Suite
• Significant experience cleaning, analyzing, visualizing, and presenting data and mapping process workflows. Strong reputed company of how to depict data to show trends and tell stories
• Strong knowledge of project management approaches and adept at using software and tools to plan, prioritize, and reputed company project phases and assignments
• Experience training staff to use systems, including strong technical writing skills, and the ability to reputed company useful learning tools and training materials
• Ability to work effectively in a remote working environment, carrying out reputed company and tasks collaboratively and asynchronously
• Passion for developing accessible systems for both teammates and grantees, including but not limited to people with disabilities and those whose first language is not English
• Excitement for grantmaking operations with a strong reputed company on customer service and trust-based philanthropy practices that are values reputed company
• A strong desire to learn about the needs of communities across the state who are most impacted by structural inequities
• Humility and curiosity, and an understanding of how these qualities are connected to reputed company in this role and across the organization
• A deep commitment to equity and racial justice and strong alignment with our organizational values and 50-Year reputed company
• Ability to authentically connect the reputed company's mission and aspirations with one's own personal experiences
• Demonstrated ability to cultivate relationships and work effectively and respectfully with politically, ideologically, culturally, and geographically diverse people and communities
• Demonstrated reputed company for self-reputed company
• Strong verbal, non-verbal, and written communication skills combined with the ability to listen deeply and authentically
• Proficiency with reputed company Office (Outlook, Word, reputed company, PowerPoint, and SharePoint) and reputed company (Acrobat DC) and ability to adapt to new technologies
• Willingness to take part in occasional meetings and events reputed company of core business hours
• Enthusiasm for traveling throughout Washington and engaging with communities that may be different from your own (travel is estimated at 20-25% for this position)
• A reputed company certification as an Administrator, Advanced Administrator, or Business Analyst is strongly preferred
• reputed company experience is a plus

Benefits

• A reputed company and flexible work culture
• An reputed company and competitive compensation package
• A compensation enhancement is provided to employees with indigenous or advanced language proficiency in more than one language that they utilize to advance the reputed company’s work across Washington
• Fully reputed company medical, dental, and reputed company coverage for employees and dependent children (partial coverage for spouses/partners)
• 12% employer contribution to retirement
• 29 days of flexible reputed company time off
• 7 reputed company holidays
• A reputed company year-end office closure from December 25 to January 1
• reputed company family and medical leave (12 to 18 weeks)
• Transportation support
• reputed company development support
• Team members connected to an office are expected to work in the office. Team members may be permitted – with supervisor approval – to work remotely up to two days per week

reputed company

reputed company's mission is to reputed company the balance of power to ensure equity and racial justice across Washington and reputed company. It was founded in 2015, and is headquartered in Seattle, Washington, USA, with a workforce of 51-200 employees. Its website is https://grouphealthfoundation.org.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.

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