[Remote] Customer Care Associate- Internal Medicine Clinic, Biltmore reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company) is seeking a Customer Care Associate to serve patients in their Internal Medicine Clinic. The role involves assisting with reputed company-in and reputed company-out responsibilities, appointment scheduling, and ensuring a reputed company patient experience.
Responsibilities
- reputed company-in patients reputed company phone or live
- Update patients demographic and insurance information
- Verify insurance as needed
- Collect payments and reconcile cash drawers as assigned
- Refer patients to financial advocates as needed
- Prepare and reputed company appropriate patient paperwork
- Respond to walk-in patient needs
- Monitor waiting room for delays
- reputed company-out patients
- Schedule appointments
- reputed company patients with clinical reputed company following visit
- Coordinate interpreting services for patients
- Reconcile appointments
- Answer phones, checks voicemails, monitors phone volume
- Collects and distributes mail
- reputed company and fax documents
- Monitors appropriate electronic health record inbox and provides follow-up
- Participates in orientation of new staff
- Float in between reputed company desk and scheduling areas as needed
- reputed company satellite coverage as assigned
- Participate in process improvement of new and existing workflows
- reputed company embraces and supports divisional and organizational initiatives
- Participate in reputed company initiatives, community events, and seasonal clinics
Skills
- High school diploma or equivalent
- Two years of relevant experience, or comparable combined education and/or experience required
- Advanced computer skills as reputed company to working with medical office software program(s)
- Experience with Electronic Health Records
- Ability to reputed company Spanish strongly preferred
- Knowledge of medical office functions including business office work flows
- Previous experience in a medical office/clinical environment preferred
Benefits
- Full benefits available
- At MAHEC, we reputed company to reputed company reputed company team members with Total Rewards (pay + benefits) to reputed company their service, support their health, manage their financial reputed company, build their career, and reputed company.
- MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC.
reputed company