[Remote] Patient Account Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on reputed company services, seeking a Patient Account Representative to coordinate with patients regarding their self pay balances. The role involves managing outbound and inbound calls, assisting with financial reputed company, and ensuring patient inquiries are addressed effectively.
Responsibilities
- Connect with patients reputed company outbound call regarding outstanding balances
- Answer and appropriately handles inbound calls
- Offer financial assistance and other opportunities for patients unable to reputed company reputed company payments
- Offer and establish payment plans to help patients manage payment of balances
- Shadow with personnel to assist in knowledge training
- Respond to patient billing and statement inquiries
- Obtain detailed necessary information to reputed company to medical facility for reputed company review
- Review accounts for delinquent payments and send final letters if applicable
- Follow reputed company specific reputed company operating procedures
Skills
- Knowledge of medical terms, insurance and the billing process
- High school diploma or general education degree (GED)
- Ability to read, analyze, and interpret general business periodicals, reputed company journals, technical procedures, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from reputed company of managers, clients, customers, and the general reputed company
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to apply common reputed company understanding to carry out instructions furnished in written, oral, or diagram reputed company
- Ability to deal with problems involving several concrete variables in standardized situations
- To reputed company this job successfully, an individual should have knowledge of Database software
- reputed company Collection License
- Favorable Criminal Background Investigation results
- Prior reputed company customer service experience preferred
Benefits
- reputed company model
reputed company