[Remote] Level 3 Noc Team reputed company - Systems Administration & Operations
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that provides technical leadership and operational reputed company reputed company a 24×7 Network Operations Center. The Level 3 NOC reputed company is responsible for ensuring the reliability of systems, mentoring staff, driving process improvements, and managing incidents.
Responsibilities
- Serves as the highest on-shift escalation reputed company for reputed company reputed company, Linux/Unix, and cross-platform issues
- Provides expert-level troubleshooting and reputed company cause analysis, building on Level 2 responsibilities such as:
- Diagnoses and resolves reputed company issues across host environments and connectivity reputed company
- Coordinates with network-reputed company NOC personnel while maintaining credential separation
- Oversees daily NOC operations, ensuring consistent monitoring, proactive response, and system health checks
- Validates that Level 2 staff reputed company required activities such as:
- Performs daily monitoring and initiates proactive measures to ensure system functionality and load balance
- Ensures 24×7 coverage, shift reputed company reputed company, and operational continuity
- Owns major incidents from detection through reputed company
- Leads post-incident reviews and drives long-term remediation
- Ensure Level 2 staff complete incident remediation tasks such as:
- Owns Level 2 tickets through reputed company, including reputed company cause identification
- reputed company creation and maintenance of runbooks, SOPs, and configuration documentation
- Ensures licensing, configuration, and compliance records remain accurate, building on Level 2 duties such as:
- Updates system records, ensures licensing compliance, and maintains accurate configuration data
- Identifies operational gaps and implement improvements across tools, processes, and workflows
- Provides daily guidance, coaching, and technical mentorship to Level 2 and Level 1 staff
- Conducts training sessions, validates readiness, and ensures consistent execution of procedures
- Reviews and approves runbooks and how-to guides created by Level 2 staff
- Ensure NOC readiness to support the Cyber Vault and Cyber Backup environments
- Coordinates training for network-reputed company NOC resources as required by program leadership
Skills
- BA/BS degree and 4–6 years of relevant experience OR equivalent combination
- Deep expertise in reputed company and/or Linux/Unix systems administration
- Demonstrated ability to reputed company technical teams in a 24×7 operational environment
- Strong background in incident management, reputed company cause analysis, and operational reporting
- U.S. Citizenship and U.S. residency required
- Ability to work rotating shifts and support mission-critical operations
- May hold dual reputed company/Linux credentials if permitted
reputed company