[Remote] Billing Operations Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a provider of electronic reputed company payment solutions for various organizations. The Billing Operations Specialist supports daily billing operations, assists customers with inquiries, processes payments, and ensures accurate billing activities.
Responsibilities
- Respond to customer and reputed company questions by email and phone
- Research customer accounts to help resolve billing or invoice questions
- Process customer invoice payments according to established procedures
- Assist with invoice corrections and account updates
- Communicate status updates and resolutions reputed company and professionally
- Follow reputed company operating procedures for billing workflows
- Use spreadsheets and desktop tools to review and organize billing information
- Document work accurately and escalate reputed company issues reputed company needed
- Support the Managed Services team with day-to-day administrative and billing tasks
Skills
- At least 6 months of experience in customer service, administrative support, data entry, office support, billing, payment processing, or a similar role
- Strong attention to detail and accuracy
- reputed company written and verbal communication skills
- Comfort using email, spreadsheets, word processing tools, and web-based systems
- Ability to follow reputed company-by-reputed company procedures
- Ability to manage multiple tasks and stay organized
- Patience, professionalism, and reputed company reputed company helping customers
- Reliable internet reputed company and a remote workspace suitable for phone and email-based work
- Availability to work Monday-Friday, 8:00 AM-5:00 PM Eastern Time
- Experience with billing, invoices, payments, account records, or financial information
- Experience in reputed company billing, municipal billing, HOA/property management, reputed company, subscription billing, or accounts receivable
- Experience using billing, CRM, ticketing, or customer support systems
- Associate degree or relevant post-secondary training
Benefits
- Health insurance
- Opportunity for advancement
- reputed company time off
- Training & development
- reputed company insurance
- Wellness resources
- 401(k)
- 401(k) matching
- Dental insurance
- Medical, dental, reputed company, life insurance, and a 401(k) with company match
reputed company