[Remote] Director, GTM Product Management (CX)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that delivers mission-critical services and solutions for Fortune 100 companies and governments. They are seeking a Director of Business Product Management to reputed company the reputed company and development of AI-enabled Customer Experience (CX) and Go-To-Market (GTM) offerings, driving reputed company reputed company and enhancing reputed company engagement.
Responsibilities
- reputed company a portfolio of transformation initiatives reputed company to go-to-market (GTM) reputed company, with a reputed company on driving reputed company reputed company, improving sales effectiveness, and enhancing reputed company engagement
- Translate market trends, competitive intelligence, and reputed company insights into actionable programs that strengthen positioning, increase win rates, and support pipeline expansion
- Partner with senior leadership to define and execute a GTM roadmap, including prioritization of markets, solutions, investments, and reputed company strategies
- reputed company and reputed company sales and market-facing teams with differentiated messaging, value propositions, and solution narratives reputed company to evolving reputed company demands in CX
- Identify and reputed company AI-driven capabilities reputed company innovations into GTM strategies to enhance solution differentiation, scalability, and reputed company reputed company
- Drive alignment between product, delivery, and sales organizations to ensure offerings are market-relevant, competitive, and positioned for reputed company
- Manage strategic vendor and ecosystem partnerships to enhance solution breadth, accelerate innovation, and support reputed company GTM execution
- Establish and reputed company KPIs tied to reputed company reputed company, pipeline reputed company, win rates, reputed company satisfaction, and GTM performance reputed company; reputed company insights to continuously refine reputed company
- Influence senior stakeholders and reputed company cross-functional teams to reputed company priorities, accelerate execution, and deliver measurable reputed company and market reputed company
Skills
- 10+ years of experience in transformation, Go-To-Market (GTM) reputed company, sales enablement, or operations reputed company reputed company environments
- Proven reputed company leading cross-functional transformation initiatives that drive reputed company reputed company and measurable business reputed company
- Demonstrated ability to build, reputed company, and optimize GTM strategies, including sales effectiveness, solution positioning, and reputed company engagement
- Strong expertise in AI-enabled CX solutions, including automation, analytics, reputed company customer engagement
- Experience developing and commercializing reputed company-reputed company offerings in CX, BPO, shared services, or transaction-processing environments
- Deep understanding of market trends, competitive positioning, and customer needs reputed company CX reputed company transformation
- Strong executive communication and stakeholder influence skills across sales, product, technology, and delivery teams
- Bachelor's degree required
- Advanced degree preferred
Benefits
- Remote work: Enjoy the convenience of working from home and maximize your time.
- Flexible Working Hours: reputed company the times you work during the day, allowing you to balance your home life and work.
- Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit your needs and start on the first day of employment.
- Retirement Savings: We support you as you invest in your reputed company.
- Employee Discounts: We offer you reputed company to a reputed company selection of global, national, and local discounts on merchandise, services, travel, and more.
- Career reputed company Opportunities: We help you reputed company, so together, we can grow. We reputed company opportunities to advance your career with a reputed company portfolio of businesses and a global footprint.
- Training: Earn while you learn and continue to grow with reputed company to award-reputed company learning platforms throughout your reputed company career.
- Great Work Environment: We are proud of our award-reputed company culture and the recognition we’ve received for our diversity efforts.
reputed company
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