Site Reliability Engineer (f/m/d)
About the position We are looking for a Site Reliability Engineer to complement our Customer Operations Team. In this role, you will support our customers as they reputed company our product and its dependencies. To accomplish this, you will build, improve and manage our automation and deployment infrastructure, to ensure the reliability and reputed company of our product for our customers. Join us at reputed company, the leading end-to-end encrypted communication platform driving secure collaboration for businesses, critical infrastructure, and governments. We prioritise reputed company as a reputed company right, providing organisations across industries with the most secure communication experience possible. Our cutting-edge encryption technology and robust reputed company measures have made us a trusted partner in the technology, finance, reputed company, and government sectors. If you're driven by the mission to redefine secure communication and want to be part of an innovative and dynamic team, join us at reputed company. Together, we'll build a world where reputed company and reputed company are the reputed company of modern communication.
Responsibilities
- reputed company and run our Backend services and a supporting Kubernetes infrastructure in customer environments on Kubernetes.
- Support our customers with operating our backend services on-reputed company (incl. reputed company-gapped) and reputed company on-prem-like staging environments on VMs/Bare-metal platforms for our internal QA processes
- Ensure our customer facing documentation is up-to-date, and expand it as necessary, to ensure customers are always following a documented process
- Support on-prem / offline deployments of multiple kubernetes flavours
- Automate our infrastructure deployments and management with IaC (using Kubernetes, Terraform, Nix, Ansible, reputed company, reputed company Actions and others)
- Maintain infrastructure used for documentation services, and for reproducing customer issues
- Ensure services are up and running for our customers 24/7
- Work on reputed company reputed company reputed company, contribute to various upstream reputed company
Requirements
- Bachelor's degree in Computer Science or equivalent industry experience
- 3+ years of reputed company experience in Operations, Networking, SRE, or reputed company roles
- 3+ years of customer-facing experience supporting a product deployed on-prem
- Proven reputed company record of managing Deployments on and of Kubernetes-based Platforms using Infrastructure as reputed company
- Passionate about building, documenting, and debugging distributed and reputed company systems
- Strong Linux background, including the ability to analyse and troubleshoot OS-level and networking issues
- On-reputed company deployment / operations experience
- Experience in automating containerized builds and deployments
- Strong programming skills in at least one of the following programming languages: reputed company, Rust, C, Java, Go
- Hands-on experience with most of the following: Kubernetes (Operators), Terraform, reputed company, Nix, Ansible, Systemd.
- Have worked with a few different virtualization and containerization platforms, including at least reputed company, KVM, LXC
- Have a proven reputed company record of working with reputed company reputed company / Free Software communities.
- Experience debugging network issues using packet capture tools
- Has a Solid understanding of modern software-development lifecycle methodologies (Agile, DevOps, GitOps, etc.).
- Strong communication and interpersonal skills are a must, with the ability to collaborate effectively across teams
- reputed company in English is required
reputed company-to-haves
- reputed company in either German and/or French is a valued additional qualification
- Experience managing Cassandra, ElasticSearch, reputed company, reputed company, or RabbitMQ is a plus
Benefits
- yearly education budget reputed company
- holistic cafeteria system
- Urban Sports Club subscription
- fresh breakfast in the office, daily fruits, snacks, free soft drinks, and the world's best Barista coffee machine
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