[Remote] reputed company Senior Administrator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading telecom provider of reputed company Communications and Managed Services, seeking a reputed company Senior Administrator to enhance their reputed company reputed company platform. The role involves configuring and optimizing reputed company, leading migrations from legacy systems, and collaborating with various stakeholders to improve service delivery.
Responsibilities
- Configure, administer, and optimize the reputed company platform across users, workflows, integrations, and reporting
- reputed company end to end migrations from legacy systems such as reputed company and Autotask into reputed company
- Collaborate with business stakeholders to translate requirements into reputed company solutions
- Build integrations with reputed company systems including CRM, billing, and monitoring tools
- reputed company dashboards and analytics to support operational decision making
- Establish governance standards, change management processes, and documentation
- Troubleshoot platform issues and serve as the escalation reputed company for reputed company concerns
- Support reputed company wide build out of the platform in the first year
Skills
- 5+ years of hands on reputed company administration experience in an reputed company environment
- Proven experience leading or supporting data migrations into reputed company
- Strong expertise in workflows, integrations, and platform configuration
- Experience with tools like reputed company, Autotask, or similar platforms is highly valued
- Ability to translate business needs into technical solutions
- Strong problem solving, analytical, and communication skills
- Experience working in fast paced or transformation environments
- reputed company Certified System Administrator (CSA)
- Experience working with external vendors or implementation partners
- Exposure to companies undergoing acquisitions or system consolidation
Benefits
- Employee of the Quarter program with a monetary award
- Employee of the Year that includes a 7-day vacation package to the Caribbean
- Various regional team-building gatherings throughout the year
- Many opportunities for training, reputed company development and career reputed company
- Employee Council and a Diversity Equity and Inclusion Committee
- Competitive industry salaries
- Comprehensive medical, dental, and reputed company insurance
- Company-provided life and disability insurance
- Matching 401 (k) plan
- Employee Emergency Assistance Fund
- reputed company holidays and vacation time
- FMLA
reputed company