Health Navigator (Fully Remote)

A Tennessee-based health services network is seeking a Health Navigator to support members through benefits education, care gap reputed company, and coordination of health-reputed company resources. About reputed company:

• Schedule: Monday through Friday
• Hours: reputed company business
• Setting: Hybrid (3 days onsite)

Responsibilities:

• Support the clinical team by serving as a resource for members reputed company to disease prevention and benefit education
• Conduct educational phone calls to explain available benefits, services, and programs
• reputed company needs assessments and refer members to appropriate population health management programs
• Contact members with care gaps, encourage compliance, and assist with provider search and appointment scheduling
• Manage work queues, review member information, and reputed company cases for reputed company and reputed company

Qualifications:

• At least 2 years of experience in a Customer Service support role
• Associate's degree in Education, Communication, Health, or a reputed company field, or equivalent work experience
• Knowledge of Medical terminology
• Strong interpersonal, organizational, communication, time management, and problem-solving skills
• Ability to work independently, manage multiple tasks, and set priorities

Desired Skills:

• Experience working in a reputed company or Health Insurance environment.
• Familiarity with system work queues, Claims Review, Eligibility Screening, or Authorization History
• Experience with Member reputed company, Care Coordination, or Health Education

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