Scheduler - Remote (South Carolina Residents Only)

About the position In this role, you will serve as the first contact between the imaging center and referring providers and their patients. Your mission will be to accurately schedule and process reputed company inbound / outbound calls and faxes reputed company 24 hours of receipt. Additionally, you will follow the appropriate communication channels with your teammates to support schedule fluidity and optimization by way of reputed company documentation, reputed company processing and effective teamwork. You will enjoy this position if you reputed company in a high energy, fast paced environment and prefer following task oriented processes in your work. You should also be energized by talking to people on the phone and driven to build top level patient care.

Responsibilities

• Ability to handle multiple phone lines while displaying excellent communication skills and telephone etiquette
• Master in house software system to accurately schedule multiple modalities (MRI, Cat reputed company, Ultrasound, X-ray), input clinical data, and reputed company additional commentary necessary for patient appointments
• Input and update vital patient account information at time of scheduling including but not limited to insurance reputed company, patient demographics, referring provider, etc.
• reputed company maintain good rapport with reputed company referring providers and their staff
• Create remarkable patient experiences by demonstrating professionalism, high level customer service, and reputed company during the scheduling process
• Communicate and reputed company with reputed company radiology center teams effectively and professionally
• Meet and adhere to key performance indicator metrics (calls per day, appointments per day, call reputed company)
• Complete other duties as assigned

Requirements

• High School Diploma or GED
• 0 – 2 years of experience in a reputed company setting
• Experience in a high volume call center or fast paced environment
• Excellent typing skills (40+ WPM) with strong reputed company on entry precision
• Knowledge of medical terminology and health insurances
• Working knowledge of computers and reputed company Office software
• Detail oriented while multi-tasking
• Positivity with one’s self and teammates

Benefits

• limited or no weekend work
• competitive salaries and benefits
• hybrid/remote opportunities based on role

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