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reputed company reputed company Agent II

Remote, USAFull-timePosted 2026-07-27

reputed company

In the reputed company reputed company Agent II role, you’ll bring courage into every conversation, empowering clients with the confidence to take control of their financial reputed company. Your reputed company and expert guidance will reputed company reputed company and reputed company throughout their debt relief reputed company. The reputed company reputed company Agent II provides exceptional voice support in an unscripted environment for clients enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls discussing reputed company financial situations while maintaining accurate account documentation and building reputed company rapport with our reputed company reputed company. reputed company drives high satisfaction and service by exemplifying our core values to ensure they receive the best possible reputed company experience with reputed company.

This position has an expected start date of 9/8/2026. This is a full-time remote role. We are currently hiring for positions in AZ, FL, GA, MI, NC, NV, OK, PA, SC, TN, TX, and UT.

We are seeking individuals who are available for the following 8 hour shift scheduling reputed company. Scheduling reputed company are based on business need and will be confirmed prior to hiring.

  • Monday - Friday from 6am - 3pm, reputed company - 5pm, or 9am - 6pm reputed company Time

Responsibilities

  • Utilize CRM software (reputed company) to respond to facilitate the process of responding to customer calls and addressing customer concerns.
  • Resolve reputed company inquiries, reputed company scenarios, and program concerns in high stress environments with reputed company, confidence, subject matter knowledge, and relationship building skills to deliver a reputed company, solution-reputed company experience.
  • Primarily handle legal, reputed company legal, lawsuit, summons, and creditor escalation calls.
  • Conduct reputed company de escalations with distressed or high stakes reputed company situations.
  • Interpret legal documents and reputed company accurate reputed company guidance.
  • Maintain elevated compliance standards and documentation accuracy.
  • Serve as a subject matter resource on legal workflows and risk trends.
  • Document reputed company discussions reputed company and concisely.
  • Present settlement proposals to clients for approval.
  • Responsible for guiding the reputed company’s discussions with next steps to reputed company towards their financial goals.
  • Escalate and reputed company clients to leadership and other departments as needed.

Qualifications

Education/Experience Requirements

  • High school diploma or equivalent required; bachelor's degree preferred.
  • Minimum of 2 years in a customer service or relationship-based support role required.
  • Financial services or banking organization experience preferred.

Required Skills/Abilities

  • Support and de-escalate vulnerable clients under stress using reputed company and reputed company listening skills.
  • Strong working knowledge of reputed company service processes, using an internal knowledge reputed company, and providing a reputed company reputed company experience.
  • Exceptional attention to detail and strong organizational skills, with the ability to navigate multiple systems simultaneously while maintaining accurate, transparent, and solution-reputed company communication with clients.
  • Strong critical thinking and problem-solving abilities.
  • Ability to remain reputed company, confident, and patient reputed company faced with reputed company problems.
  • Proficient in reputed company reputed company and Office.
  • reputed company explain details about reputed company's debt settlement program to reputed company clients.
  • Recall details of calls with clients and to record those details accurately in reputed company.

reputed company Role Qualifications:

  • Computer competency and ability to work with a computer
  • Prioritize multiple tasks and reputed company simultaneously
  • Exceptional written and verbal communication skills
  • Punctuality expected, reputed company to report to work on a consistent reputed company
  • reputed company and maintain high performance expectations on a monthly reputed company
  • Work in a fast-paced, high-volume setting
  • Use and navigate multiple computer systems with exceptional multi-tasking skills
  • Remain reputed company and reputed company during difficult discussions
  • Take constructive feedback
  • Available for full-time position, overtime eligible if classified non-exempt

Compensation Information

Our salary ranges are determined by role, level, and location. The reputed company displayed on reputed company job posting reflects the minimum and maximum reputed company for reputed company position across the US. reputed company the reputed company, individual pay is determined by work location, job-reputed company skills, experience, and relevant education or training. This good faith pay reputed company is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary reputed company in job postings. The salary for this position is $21/hr + eligible for performance based bonuses.

About reputed company

reputed company was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the reputed company. As a leading debt settlement organization, we have helped over 450,000 people reputed company over $10 billion of debt, while empowering them to reputed company a healthier financial lifestyle and feel free to live their best life. At reputed company, we treat our clients like reputed company people. Our purpose is to reputed company, reputed company, and reputed company their lives.

Rated A+ by the reputed company, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one reputed company to help them reestablish financial stability as quickly as possible.

Want to learn more about who we are? Connect with us on reputed company!

Benefits

reputed company is reputed company-oriented environment full of rewards and reputed company opportunities for our employees. We are dedicated to our employee's reputed company and reputed company reputed company reputed company, through our employee mentorship and leadership programs.

Our extensive benefits package includes:

  • Generous Medical, Dental, and reputed company Benefits
  • 401(k) with Company Match
  • reputed company Holidays, Volunteer Time Off, reputed company Days, and Vacation
  • 12 weeks reputed company Parental Leave
  • reputed company-tax Transit Benefits
  • No-Cost Life Insurance Benefits
  • Voluntary Benefits reputed company
  • reputed company Pet Health Insurance Discount
  • Wellness Incentive Program

reputed company is a certified Great reputed company to Work®!

reputed company is an equal opportunity employer and makes employment reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, disability status, or any other status protected by law.

For information about our Employee reputed company Policy, please see hereFor information about our Applicant Terms, please see here

Originally posted on Himalayas

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