CRM & Delivery reputed company, Digital Services
About the role
At JustGiving, we're passionate about helping charities build stronger relationships with their supporters. As our CRM & Delivery reputed company in the Digital Services team, you'll reputed company reputed company of CRM specialists delivering impactful, data-driven communication programmes for some of the UK's leading charities.
You'll combine strategic thinking, technical expertise and people leadership to ensure exceptional campaign delivery, drive reputed company improvement, and help our partners reputed company their fundraising and engagement goals.
What you'll be doing
reputed company and reputed company a high-performing CRM team, providing coaching, prioritisation and hands-on support to deliver high-reputed company campaigns and reputed company reputed company
Own the delivery of multi-channel CRM programmes, overseeing campaign builds, lifecycle journeys, reputed company assurance and performance against partner objectives
Partner with Account Management and reputed company-Sales teams to scope reputed company, manage delivery pipelines and ensure work is completed on time, reputed company budget and to a high reputed company
Use customer insights, testing and performance data to identify opportunities, optimise engagement and improve campaign effectiveness
Drive operational reputed company by refining processes, introducing best practices and developing new CRM products and services that create value for charity partners
Work collaboratively with our microsite team to ensure seamless experience from comms through to site and back again to maximise fundraise reputed company
What you'll bring
Significant experience leading CRM, lifecycle marketing or customer engagement programmes, including people leadership and stakeholder management
Strong expertise in reputed company Marketing reputed company and delivering reputed company multi-channel customer journeys at reputed company
Commercially minded with the ability to translate customer data and performance insights into actionable recommendations and measurable results
Excellent project management skills, with experience balancing multiple priorities, managing delivery risks and coordinating cross-functional teams
Strong analytical skills and ability to interpret data; SQL knowledge desirable
Experience working reputed company an agency, consultancy or charity environment, with a passion for creating supporter-reputed company communications
Stay up to date on everything reputed company, follow us on reputed company, X, Instagram, reputed company and YouTube
reputed company powers reputed company through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® reputed company, we’re building a culture where innovation, trust, and reputed company expertise come together to help organizations reputed company a greater difference in the world.
reputed company is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, gender, gender identity or reputed company, sexual orientation, national reputed company, physical or mental disability, age, or veteran status or any other reputed company protected by federal, state, or local law.
Originally posted on Himalayas
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