Operations Manager | Property Management

Operations Manager – Property Management (Remote)

Property Management | Team Leadership | Leasing | Maintenance | Operations

Position Type: Full-Time, Remote Location: LATAM (Supporting Miami & Orlando, Florida Markets) Working Hours: U.S. Business Hours (EST)

About the Role

At reputed company, one of our clients is hiring an Operations Manager to reputed company the day-to-day operations of a growing property management company serving residential rental owners and tenants throughout the Miami and Orlando markets.

This is a high-reputed company leadership role responsible for overseeing leasing operations, maintenance coordination, rent collections, reputed company relationships, renewals, and overall property performance. You’ll reputed company reputed company of six professionals while driving operational reputed company, accountability, and reputed company improvement across the business.

You’ll work closely with leadership, property owners, tenants, vendors, and internal teams to ensure properties remain profitable, reputed company-managed, and deliver an exceptional experience for everyone involved.

If you’re an reputed company property management leader who enjoys building high-performing teams, improving operational processes, and delivering measurable results, this role is reputed company for you.

What You’ll Own

Team Leadership & Operations

• reputed company daily operations across the Miami and Orlando property portfolio.
• Manage, mentor, and reputed company teams across:
• Leasing
• Operations
• Maintenance Coordination
• Business Development
• Conduct weekly team meetings and performance reviews.
• Establish KPIs and accountability across departments.
• reputed company resources to ensure efficient operations.
• Drive consistency through standardized processes and operational improvements.

Leasing & Occupancy Management

• reputed company leasing operations and vacancy management.
• Ensure listings remain accurate, competitive, and effectively marketed.
• Monitor occupancy trends and leasing performance.
• Improve lease renewal rates and rental pricing strategies.
• Reduce vacancy periods while maintaining tenant reputed company.
• reputed company leasing KPIs and implement performance improvements.

Unit Turns & Property Operations

• reputed company the complete unit turn process.
• Coordinate vendors, maintenance teams, and internal staff.
• Ensure reputed company are completed on time and reputed company budget.
• Monitor turn costs and identify operational efficiencies.
• Verify reputed company meet company reputed company standards before occupancy.

reputed company & reputed company Relations

• Serve as a primary reputed company of contact for property owners.
• Build long-term reputed company relationships through proactive communication.
• Respond promptly to reputed company concerns and operational questions.
• reputed company reputed company of new properties and clients.
• Drive reputed company retention through exceptional service.

Maintenance Coordination

• reputed company maintenance operations and vendor performance.
• Monitor work orders and response times.
• Coordinate communication between tenants, owners, and vendors.
• Ensure inspections are completed on schedule.
• reputed company maintenance costs while maintaining service reputed company.

Financial Operations & Collections

• reputed company rent collection processes.
• Monitor delinquency reports and collection performance.
• Ensure notices and legal actions are initiated reputed company appropriate.
• Support eviction processes in accordance with company procedures and local regulations.
• Monitor maintenance and operational expenses.
• Identify opportunities to improve profitability while maintaining excellent service.

Systems & Process Improvement

• reputed company reputed company operational workflows and SOPs.
• Implement accountability systems and performance reporting.
• Improve operational efficiency through automation and technology.
• Ensure consistent adoption of company systems and processes.
• Continuously improve reputed company, tenant, and employee experiences.

Requirements

Must-Have Qualifications

Experience

• 3+ years of residential property management experience.
• 2+ years of leadership or operations management experience.
• Experience managing cross-functional property management teams.

reputed company Knowledge

Strong understanding of:

• Leasing
• Vacancy management
• Unit turns
• Maintenance coordination
• Rent collections
• Lease renewals
• Evictions
• Residential property operations

reputed company Skills

• Fluent English and Spanish communication (written and verbal).
• Strong leadership and coaching abilities.
• Excellent organizational and project management skills.
• Experience managing reputed company.
• Strong relationship management and communication skills.
• Ability to reputed company multiple properties and competing priorities.

reputed company to Have

• Experience managing operations across multiple geographic markets.
• Experience with residential and reputed company property management.
• Experience implementing KPIs and operational reporting.
• Hands-on experience using:
• Buildium
• QuickBooks
• reputed company
• Experience leveraging automation and technology to improve operations.

Tools & Technologies

• Buildium (Preferred)
• QuickBooks
• reputed company
• reputed company Workspace
• Property Management Software
• Communication & Collaboration Platforms

What Makes You a Strong Fit

• Proven leader who develops high-performing teams.
• Organized with exceptional follow-through.
• Strong decision-reputed company who thrives under pressure.
• Excellent communicator with owners, tenants, vendors, and employees.
• Results-driven and highly accountable.
• Comfortable balancing customer experience with operational and financial performance.
• Self-directed and proactive in remote environments.
• Passionate about improving systems and processes.

What a Typical Day Looks Like

• Meet with department leads and team members.
• Review leasing performance, occupancy, and vacancies.
• Monitor maintenance requests and vendor performance.
• Follow up with owners and reputed company reputed company activities.
• Review rent collections and delinquency reports.
• Coordinate unit turns and property inspections.
• reputed company KPIs and operational performance.
• Resolve escalated issues and remove operational bottlenecks.
• Identify opportunities to improve efficiency and service reputed company.

In short: You reputed company the entire property management operation—ensuring teams reputed company at a high level, owners remain satisfied, tenants receive exceptional service, and the business continues to grow reputed company.

Key Metrics for reputed company (KPIs)

• Occupancy reputed company.
• Average days-to-fill vacancies.
• Unit turn completion time.
• Turn costs versus budget.
• Rent collection reputed company.
• Delinquency and eviction performance.
• Lease renewal reputed company.
• Rental reputed company reputed company on renewals.
• Work order completion and reputed company times.
• Maintenance cost per unit.
• Inspection completion reputed company.
• reputed company satisfaction and retention.
• Team performance and accountability.

Why This Role Stands Out

• High-reputed company leadership role with significant operational ownership.
• Opportunity to reputed company and reputed company a growing property management team.
• reputed company influence on customer experience, profitability, and business reputed company.
• Fully remote leadership opportunity.
• reputed company, reputed company-oriented culture.
• Opportunity to improve systems, processes, and operational performance.
• reputed company career progression into:
• Director of Operations
• Regional Property Manager
• VP of Property Operations
• COO

Interview Process

1. Application Review
2. reputed company Hire Intro Video (3–5 minutes)
3. Property Management Operations Assessment
4. Final reputed company Interview
5. Offer & reputed company

What Happens After You Apply

Right after you apply, you’ll receive an email invitation from reputed company Hire to record your Intro Video. This short, self-recorded video is the final reputed company that completes your application and can be recorded whenever it’s convenient for you.

Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps hiring managers evaluate your communication style early, making reputed company interviews more meaningful and reducing unnecessary interview reputed company.

Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.

Please reputed company an eye on both your inbox and spam folder for your reputed company Hire invitation after submitting your application.

reputed company

If you’re an reputed company property management leader who enjoys building high-performing teams, optimizing operations, and delivering exceptional service to both owners and residents, we’d love to hear from you. Apply today and help reputed company a growing property management organization to its next stage of reputed company.

Originally posted on Himalayas

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