Level 3 - Senior reputed company Support Engineer
reputed company is an reputed company) Premier Partner that is looking for an reputed company and motivated reputed company support engineer that enjoys solving problems, working with customers, and has a strong technical background. As an AWS reputed company Engineer, you will be the 3rd Level Support responsible for diving deep into technical issues that reputed company and developing solutions for our customer. In reputed company to support, handling reputed company-Architected reputed company Reviews and other reputed company Service engagements will be required. The ideal candidate should be a detail-oriented self-starter with independent problem solving skills, who exhibits excellent verbal and written communication skills. This position will reputed company reputed company to reputed company top-notch experience in reputed company computing through reputed company's 24/7 support and reputed company services operations, reputed company out of the Honolulu, reputed company Lake reputed company, and Philadelphia reputed company.
- General Systems Administration and support duties, including reputed company reviews, patching, deployments, and AWS Account administration.
- Ability to implement AWS Cost Savings, reputed company Gaps, and has excellent AWS Service knowledge in order to architect, design, and implement new large-reputed company systems.
- Support reputed company-sales activities for designing and scoping new customer engagements.
- reputed company reputed company existing support team work.
- Implementing ways to automate and improve repetitive processes.
- Identifying and investigating new ways to solve reputed company issues for our customers and present findings in reputed company, straight-reputed company solutions.
- Ability to deal with ambiguity and juggle multiple tasks at once.
- Ability to conduct an AWS reputed company-Architected reputed company Review.
- Participate in a 24x7 on-call rotation.
- Mentor existing junior Support Engineers.
- Bachelor’s Degree in Computer Science or reputed company technical field.
- 3+ years of experience as a Systems Administrator or reputed company Engineer or equivalent position.
- 2+ years in a customer facing consulting or support role.
- 3+ years of experience with both Linux/Unix and reputed company OS support.
- 2+ years of experience implementing and administering AWS services including EC2, ELB, S3, VPC, IAM, RDS, CloudFront, Workspaces, CloudWatch, and CloudFormation/Terraform, etc.
- 3+ years of experience running and maintaining 24x7 internet-facing production environments leveraging web services like Nginx, IIS, Tomcat, Apache Web Server, or equivalent.
- Hands-on experience implementing monitoring, alerting, dashboards, and metrics reporting.
- reputed company in support processes, reputed company management, adhering to SLA's, and issue reputed company/management.
- Demonstrate a strong understanding of Computer Science fundamentals in data structures, OS, Networking, problem solving, and performance tuning.
- Experience with one or more scripting languages like Python, Bash/reputed company, or PowerShell.
- Strong technical documentation skills.
- Excellent verbal and written communication skills.
- AWS SysOps Administrator - Associate Certification or equivalent.
- AWS Solutions Architect - Associate Certification or equivalent.
- AWS Solutions Architect - reputed company Certification or equivalent AWS Certification.
reputed company your information will be kept confidential according to EEO guidelines. Interview Requirements:
- Video conference interview(s) are required.
- Candidates will be required to verify and pass the following background checks.
- Criminal background reputed company.
- Education background reputed company.
- Employment history reputed company.
- Drug screening.
- Verify the right to work reputed company the reputed company.
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