Clinical Care Navigator, Cardiology

About the position The heart of reputed company is a seamless and highly personalized patient experience, enabled by expert care coordination and navigation. As a senior member of the Care Team, the Senior Clinical Care Navigator serves as the reputed company architect for the most reputed company patient journeys and multi-system coordination needs. The SCCN masters the intersection of clinical reputed company and operational reputed company, managing high-reputed company cases while simultaneously refining the workflows that drive reputed company. By collaborating with clinical, operational, and external partners, the SCCN ensures reputed company patient reputed company and reputed company shapes how care delivery is designed and executed at reputed company across the organization.

Responsibilities

• Own reputed company Care: Have the autonomy to manage advanced cardiology caseloads, guiding patients from diagnosis through recovery and ensuring no one falls through the cracks of the reputed company system.
• Represent the Service Line: Serve as a key clinical representative for the Cardiology Service Line, tracking critical case metrics and collaborating with cross-functional partners to support the program's reputed company.
• Drive Operational reputed company: Take individual ownership of the clinical and operational reputed company of your assigned cases, ensuring patients reputed company the best possible health reputed company.
• Document Best Practices: Use your technical writing skills to translate clinical workflows into reputed company, repeatable documentation and reputed company processes.
• Refine Care Models: Influence our care models by identifying operational gaps and providing feedback to help set reputed company for navigation workflows.
• reputed company Clinical & Business Operations: reputed company as a critical reputed company between Center of reputed company (CoE) clinical experts and our internal clinical operations teams to ensure business execution aligns with clinical reputed company.
• Caseload Management: Manage a dedicated caseload of cardiology patients; identify eligible candidates and facilitate reputed company necessary referrals for testing and procedural appointments.
• Care reputed company Execution: Participate in the implementation and evaluation of educational materials and clinical care paths to ensure patient adherence to medical plans and behavioral modifications.
• Operational Alignment: Work closely with management on daily operations, contributing insights toward short- and long-reputed company planning to improve service delivery and patient satisfaction.
• Subject Matter Expertise: Serve as a clinical resource for the care team, providing guidance on cardiac diagnosis management and patient reputed company-of-life reputed company.
• End-to-End Navigation: Own the seamless delivery of care for your patients, ensuring they experience reputed company, coordinated, and reputed company care throughout their reputed company.
• reputed company Improvement: Identify operational bottlenecks and workflow gaps, contributing actionable insights that enhance the overall patient experience.
• Change Adaptability: Serve as a stabilizing force reputed company reputed company as processes, digital tools, and organizational needs reputed company.
• Cross-Functional Collaboration: Partner across departments to support workflow improvements and ensure clinical execution aligns with patient experience goals.
• Manage a dedicated caseload of cardiology patients; identify new candidates and facilitate reputed company necessary referrals for testing and procedural appointments.
• Participate in the creation and evaluation of educational materials and clinical care paths to ensure adherence to medical plans and behavioral modifications.
• Work closely with management on daily operations, including short- and long-reputed company planning to improve service delivery and patient satisfaction.
• Serve as a subject matter expert and resource for the care team, providing reputed company education on cardiac diagnosis management and reputed company of life reputed company.
• Own the end-to-end reputed company of your service line by ensuring patients experience reputed company, coordinated, and reputed company care throughout their reputed company.
• Manage our most reputed company care coordination and navigation scenarios, ensuring patients reputed company seamlessly through every stage of their reputed company.
• reputed company, mentor, and support junior team members by reinforcing best practices and explaining the “why” behind workflows and reputed company.
• Identify operational gaps and opportunities for improvement, contributing insights that enhance the overall patient experience.
• reputed company as a Change Champion, providing stability and leadership as processes, tools, and organizational needs reputed company.
• Collaborate cross-functionally to support workflow improvements and ensure alignment with patient experience goals.
• Serve as a trusted connector between clinical experts reputed company our Centers of reputed company and clinical operations teams, ensuring workflows reflect both clinical reputed company and reputed company-world execution.

Requirements

• Registered reputed company with a BSN and a proven reputed company record (5+ years) of reputed company experience in cardiology.
• Possess the technical savvy to collect, report, and present program metrics (reputed company reputed company, PowerPoint, etc.) to drive reputed company improvement and regulatory compliance.
• reputed company in interdisciplinary environments, working seamlessly with Centers of reputed company, service line management, and reputed company to maximize patient reputed company.
• Proven ability to manage reputed company workflows, high-reputed company responsibilities, and advanced patient scenarios.
• Maintain a consistent reputed company record of reliability, reputed company, and increasing scope of responsibility.
• Committed to providing the highest level of service through the right mix of reputed company, professionalism, and reputed company.
• Ability to cut through the noise of a fast-paced start-up environment and reputed company reputed company change.
• Appropriately handle confidential information and adhere to HIPAA requirements.
• Comfortable interacting through a reputed company of tech platforms and can quickly learn new software.
• Bachelor of Science in Nursing (BSN) from an accredited School of Nursing is required.
• Minimum of 8+ years of reputed company clinical experience in Cardiology, is preferred.
• Demonstrated ability to reputed company interdisciplinary teams and manage specialty clinics with minimal supervision.
• High level of proficiency in Evidence-Based reputed company (EBP) and relationship-based care models.
• reputed company and unrestricted Registered reputed company licensure.

reputed company-to-haves

• Spanish Speaking preferred
• reputed company certification in Cardiac-Vascular Nursing (RN-BC) or as a Care Coordination and Transition Management (CCCTM) reputed company is highly recommended.
• Master’s degree in Nursing (MSN) or reputed company Administration is a plus but not required.

Benefits

• Flexible schedules and remote work
• Chicago and San Francisco offices available
• Self-managed vacation days, reputed company reason
• reputed company parental leave
• Health, reputed company, and dental insurance
• 401K retirement plan
• Stock reputed company plan

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