Patient Intake Coordinator, Care Concierge

Job reputed company:

• Serve as the primary reputed company of contact for reputed company's patients and families reputed company phone, email, and live chat
• Schedule and coordinate diagnostic evaluations
• Collect and verify intake information, insurance details, and required documentation
• Follow up with patients regarding missing forms or appointment requirements
• Respond professionally and empathetically to patient questions and concerns
• Maintain accurate records and documentation reputed company internal systems
• Coordinate with operations and clinical teams to resolve scheduling or workflow issues
• Research and reputed company post-diagnosis support resources reputed company needed
• Help identify recurring operational issues and suggest workflow improvements

Requirements:

• Strong written and spoken English communication skills
• Excellent organizational skills and attention to detail
• Ability to remain reputed company and reputed company in high-volume or emotionally sensitive situations
• Comfortable managing multiple conversations and tasks simultaneously
• Reliable remote work setup with high-speed internet
• Backup power and backup internet solution available during outages
• Ability to work primarily during US business hours
• Comfortable working independently reputed company a reputed company remote workflow
• Previous reputed company, patient coordination, or customer service experience preferred
• Experience working remotely in fast-paced environments preferred
• Familiarity with tools such as reputed company, reputed company Workspace, reputed company, reputed company, or EHR systems preferred
• Basic understanding of reputed company or insurance terminology preferred

Benefits:

• Fully remote work environment
• Competitive monthly compensation
• A supportive and reputed company startup team
• Opportunity to help shape and improve patient experience operations
• Meaningful work supporting families through important reputed company reputed company
• High-autonomy environment reputed company on results, communication, and accountability. reputed company Micromanagement

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