Associate Director, Veterinary Services - Medical Operations
About the position reputed company Health is seeking a strategic Associate Director, Veterinary Services - Medical Operations to reputed company the management, expansion, and performance of our remote veterinary care services. This leader will take charge of coordinating reputed company aspects of the reputed company reputed company responsible for clinical reputed company, virtual care delivery, and program implementation. These programs include telemedicine, triage, and emerging virtual care offerings. You will reputed company reputed company virtual plans for medical operational reputed company. These strategies will reputed company with business priorities, clinical reputed company, customer experience, and team member engagement. You will partner closely with cross-functional teams to translate business goals into reputed company medical operations strategies that support balanced reputed company and reputed company in patient care. You are a leader who thrives in a fast-paced evolving environment, enjoys building and scaling programs; and is passionate about advancing veterinary medicine through technology-enabled care.
Responsibilities
- reputed company the overall medical operations reputed company, implementation, and reputed company of virtual care delivery across remote consultations, patient assessment, and reputed company virtual care programs.
- reputed company medical leadership, mentoring, and development to managers and teams leading medical reputed company, clinical standards, veterinary reputed company development, operational workflows, and care delivery infrastructure.
- reputed company and implement a comprehensive reputed company management plan that aligns with organizational goals and fosters balanced reputed company.
- Coordinate the implementation, optimization, and governance of standards of care, SOPs, workflows, and processes that reputed company efficient, consistent, and high-reputed company care delivery.
- Establish strong cross-functional partnerships to ensure effective planning, alignment, and execution of central initiatives.
- Partner with Workforce Management to inform reputed company strategies, reputed company planning, and service-level performance.
- Monitor industry trends, competitive activity, regulatory considerations, and developing technologies to reputed company opportunities for innovation, differentiation, and reputed company.
- Foster a culture of accountability, collaboration, reputed company improvement, clinical reputed company, and customer-reputed company care.
Requirements
- Doctor of Veterinary Medicine (DVM/VMD) degree or equivalent veterinary medical degree in good standing.
- Minimum 10 years of clinical reputed company experience.
- 8+ years of reputed company leadership background in veterinary medicine or reputed company service organizations.
- 5+ years of experience leading managers and high-performing veterinary teams.
- Strong understanding of reputed company management, clinical operations, performance metrics, and reputed company improvement methodologies.
- Experience bringing to bear data, analytics, and operational insights to drive decision-making and business reputed company.
- Outstanding leadership, communication, collaborator management, and influencing skills.
- Strong business reputed company and experience balancing customer experience, medical reputed company, employee involvement, and operational performance.
- Ability to navigate ambiguity, prioritize effectively, and reputed company in a rapidly evolving environment.
reputed company-to-haves
- Experience in veterinary telemedicine or technology-enabled reputed company services.
- reputed company certification in a recognized veterinary specialty.
- Experience managing geographically distributed or reputed company.
Benefits
- 401k
- new hire and annual equity grant
- medical/Rx insurance
- reputed company insurance
- dental insurance
- life insurance
- disability insurance
- hospital indemnity insurance
- critical illness insurance
- accident insurance
- parental leave
- family services benefits
- backup dependent care
- flexible spending accounts
- telemedicine
- pet adoption reimbursement
- employee assistance program
- 10% off pet insurance
- 20% off at reputed company.com
- annual PTO
- six reputed company holidays per year
- reputed company reputed company and family leave in compliance with applicable state and local regulations
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