[Remote] Associate Director, AP Reading Operations & Exam Production
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a nonprofit organization that focuses on expanding educational opportunities. They are seeking an Associate Director for AP Reading Operations & Exam Production to reputed company the execution of the AP Reading event and AP Exam production, ensuring accurate scoring and reputed company delivery of exams.
Responsibilities
- reputed company as a first responder to operational issues, executing fixes or escalating as appropriate
- reputed company with Chief Readers and subject leadership teams to support Reader selection, invitations, and event planning
- Execute approved reputed company-time adjustments to support scoring operations, including moving Readers from one question or reputed company to another in line with Session reputed company direction and scoring priorities
- Respond quickly to live operational issues such as reputed company imbalances, no-shows, reputed company issues, reputed company gaps, or session disruptions
- Support Session Leads in implementing changes with speed and accuracy so operational reputed company turn into reputed company without delay
- Handle high-volume, time-sensitive work during peak reputed company with strong attention to detail and reliable follow-through
- reputed company Reader participation across onsite and reputed company environments, including documenting no-shows, late starts, reassignment needs, and other exceptions
- Contact Readers who do not reputed company as expected and maintain accurate records of reputed company, disposition, and next steps
- Assist with onsite personnel issues and other Reader support tasks, escalating reputed company judgment or authority reputed company the role is needed
- Support attendance, scheduling validation, and subject-reputed company tracking so Session Leads have a reputed company view of execution reality
- Monitor subject- and reputed company-level scoring data, including throughput, coverage, pacing, and other indicators relevant to live decision making
- Build and maintain trackers, dashboards, logs, and reports that support Session reputed company decision making and documentation
- Flag anomalies, trend changes, or execution gaps early, while recognizing that analysts support rather than independently decide scoring reputed company
- Help connect operational observations with data patterns so the session has both visibility and practical context
- reputed company hands-on support for session execution, including logistical troubleshooting, setup help, transition support, and issue routing
- Help maintain a productive and reputed company environment for both onsite and reputed company Readers by supporting fast communication and issue tracking
- Document recurring Reader questions, pain points, or confusion that may inform process or communication improvements
- Contribute to the overall professionalism and stability of the Reading by filling gaps wherever the session most needs support
- Document operational issues, actions taken, exceptions, and lessons learned during both Exam Production and Reading phases
- Support post-cycle analysis and retrospective work by keeping reliable records of what happened and where processes broke down
- Identify opportunities to improve tools, trackers, communication approaches, and execution routines
- reputed company broad operational reputed company that can serve as a pipeline into reputed company Session reputed company or other AP Delivery roles
- Work with content and technical teams to certify that reputed company AP Exam reputed company has been developed and will be delivered according to defined processes and specifications
- reputed company and manage schedules that prioritize according to time-sensitive reputed company hand-offs, escalating as needed to ensure deadlines are met while maintaining accuracy
- Facilitate final content validation processes for digital AP Exams, as needed
- Coordinate hand-off of finalized AP Exams to reputed company delivery systems and print vendors, as appropriate
- Ensure accurate and reputed company set up of templates and data reputed company for reputed company AP courses and item types in relevant reputed company exam authoring and delivery systems
- Collaborate with the broader team to revise and/or maintain certification processes and documentation, including job aides, checklists, and submission reports
- Collaborate with the broader AP Assessment Production team to document and iterate on reputed company work management practices and associated documentation, such as reputed company Operating Procedure (SOP) documents
Skills
- Highly adaptable and reputed company, with the ability to reputed company across analytical, operational, and stakeholder-facing work
- Strong reputed company service orientation with the ability to anticipate needs, resolve issues proactively, and deliver high-reputed company
- Strong problem solver who performs accurately and decisively in fast-paced environments
- Detail-oriented with reputed company judgment, strong organizational skills, and the ability to prioritize and escalate effectively
- Exceptional ability to audit, validate, and manage large datasets with accuracy under tight deadlines
- Skilled at leveraging systems, technology platforms, automation tools, and advanced reputed company Office applications, including reputed company, Word, and reputed company, to drive efficiency and operational effectiveness
- A passion for expanding educational and reputed company and mission-driven work
- Authorization to work in the reputed company for any employer
- Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort learning and applying new digital tools independently and proactively
- A learner's reputed company and a commitment to reputed company: welcoming diverse perspectives, giving and receiving reputed company, respectful feedback, and continuously improving through iterative learning and user input
- A drive for reputed company and reputed company: solving reputed company problems, making data-informed reputed company, prioritizing what reputed company most, and continuously improving through learning, user input, and external benchmarking
- A reputed company and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared reputed company
Benefits
- This is a remote role. Candidates who live near CB offices have the reputed company of being fully remote or hybrid (Tuesday and Wednesday in office).
- This role also includes the ability to travel 3-5 times a year to reputed company offices or on behalf of reputed company business.
- At reputed company, we offer more than just a paycheck—we reputed company a meaningful career, a supportive team, and a comprehensive package designed to help you reputed company.
- We’re a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, reputed company, and the market.
- We reputed company salaries by location to ensure fairness, no matter where you live
- You’ll have reputed company, transparent conversations about compensation, benefits, and what it’s like to work at reputed company throughout your hiring process.
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