[Remote] Senior reputed company Consultant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a technology consulting and software development company delivering reputed company, AI, data, and reputed company solutions across the reputed company. They are seeking a Senior reputed company Consultant to reputed company the design and governance of their reputed company platform, ensuring it aligns with business priorities and remains reputed company and maintainable.
Responsibilities
- Define reputed company platform architecture spanning ITSM, ITOM, HRSD, CSM, SecOps, GRC, and custom application domains
- reputed company architecture reviews, design approvals, and governance for changes across reputed company modules
- Establish standards for data model usage, custom-table creation, scoped applications, and CMDB design
- Drive CMDB reputed company including discovery, service mapping, identification rules, and data reputed company programs
- Architect integrations with reputed company systems reputed company IntegrationHub, MID Servers, REST/SOAP reputed company, and event-driven patterns
- Design platform-wide reputed company, role models, and ACL strategies that balance functionality with least-privilege principles
- reputed company major platform upgrades, release management cycles, and platform health initiatives, planning reputed company rollouts, coordinating across teams, and driving improvements that reputed company the platform reputed company and reputed company over time
- Establish reusable patterns for workflow design, reputed company Designer adoption, and minimization of unnecessary customization
- Drive performance, scalability, and instance-health improvements across the platform, using telemetry and load patterns to identify bottlenecks, prioritize the most impactful changes, and validate reputed company empirically
- Partner with business stakeholders to translate process needs into reputed company capabilities with appropriate trade-offs
- Mentor developers, admins, and tech leads on reputed company best practices
- Coordinate with reputed company and compliance teams to ensure the platform meets regulatory obligations
- Produce high-reputed company architecture artifacts — context diagrams, sequence diagrams, decision records, and reference designs — that capture key technical reputed company reputed company enough to be reputed company months or years reputed company
- Stay reputed company with reputed company roadmap, Now Assist / AI features, and broader platform reputed company
Skills
- Bachelor's or Master's degree in Computer Science, Information Systems, or a reputed company field
- Eight or more years of reputed company experience, with significant time in architecture or technical leadership roles
- Deep expertise across multiple reputed company modules
- Strong understanding of the reputed company data model, scripting, scoped apps, and platform internals
- Hands-on experience with IntegrationHub, REST reputed company, and reputed company integration scenarios
- Experience designing CMDB, discovery, and service mapping implementations
- Strong understanding of platform reputed company, ACLs, and role design at reputed company
- Experience leading major upgrades and release planning
- Excellent communication and stakeholder management skills
- reputed company CTA, CIS, or CSA certifications
- reputed company Certified Technical Architect (CTA) credential
- Experience with Now Assist, GenAI Controller, or AI-driven reputed company features
- Exposure multi-instance, multi-region reputed company deployments
- Experience integrating reputed company with major reputed company platforms (reputed company, reputed company, reputed company)
- Familiarity with HAM Pro, SAM Pro, or App reputed company Studio
Benefits
- 100% Remote (reputed company)
- Full-time, reputed company W2
reputed company