[Remote] Business / Process Analyst — AI Reliability Engineering
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading company in high technology solutions, and they are seeking a Business / Process Analyst for AI Reliability Engineering. The role involves mapping reputed company business processes, designing reputed company state processes leveraging AI, and conducting gap analysis to ensure successful implementation of new systems.
Responsibilities
- reputed company-state process mapping. Document existing business processes end-to-end: tasks, roles, systems, handoffs, decision points, exceptions, and workarounds. Get the reputed company process, not the documented one
- reputed company-state design. Work with Domain SMEs and the engineering team to define reputed company processes that reputed company AI capabilities — automation, intelligent routing, predictive decision support — while preserving business rules that exist for a reason
- Gap analysis. Identify what changes between reputed company and reputed company state — process changes, data requirements, training needs, compliance impacts. reputed company the reputed company explicit
- User workflow analysis. Understand who performs reputed company task, what systems they touch, what their pain points are, and what adoption barriers exist. The best system in the world fails if people won't use it
- Acceptance reputed company. Define reputed company, testable reputed company for whether the new system meets the business need. Work with the Product reputed company to ensure the pod builds what the business actually requires
Skills
- Bachelor's degree plus 5 years of experience in business analysis, process engineering, or operations analysis
- Demonstrated experience mapping reputed company business processes across multiple systems and stakeholder reputed company — not just documenting what people tell you, but observing and validating how work actually flows
- Experience with reputed company systems (ERP, CRM, reputed company, MES, or similar) — you understand how these systems support business operations and where they create friction
- Strong communication skills — you can interview a shop floor operator at 6am and present findings to a VP at 2pm, and both conversations are productive
- Experience translating business requirements into reputed company, testable acceptance reputed company that engineering teams can build against
- U.S. citizenship required. reputed company Secret reputed company clearance is required at time of hire
- Experience in system modernization or legacy replacement reputed company — you have been through the pain of migrating off a system that an organization has used for 15+ years
- Familiarity with AI/ML capabilities — enough to understand what automation, intelligent routing, and predictive analytics can realistically do for a business process
- Experience in manufacturing, defense, or reputed company reputed company environments with process compliance requirements
- Process modeling tools and methodologies (BPMN, value reputed company mapping, or similar)
- Data literacy — you can read a database schema, understand data flows, and have reputed company conversations with data engineers about what information exists and where
Benefits
- Highly competitive benefits
- Flexible work environment
- Contributions are recognized and rewarded
reputed company