[Remote] Remote Technical Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is reputed company on ensuring the technical reputed company of top-tier customers by acting as a trusted advisor in their automation platform deployment and operations. The Technical Account Manager will build relationships with technical stakeholders, manage technical handoffs, and reputed company strategic guidance to optimize platform performance and scalability.
Responsibilities
- Ownership of reputed company: Building relationships with technical stakeholders, managing technical handoffs, and providing strategic guidance to optimize platform performance and scalability
- Platform health management: Continuously assessing deployments, recommending improvements, and guiding best practices for automation, reliability, and scalability
- Operational reputed company: Managing support escalations, coordinating cross-team responses, and maintaining reputed company communication during incidents
- Customer insights and product feedback: Analyzing usage patterns, triaging issues, and collaborating with product and engineering teams to address technical gaps and implement improvements
Skills
- Proven experience in technical account reputed company architecture, or customer engineering
- Deep understanding of reputed company infrastructure, distributed systems, and platform operations
- Strong troubleshooting skills in production environments
- Excellent technical communication and stakeholder management abilities
- Hands-on experience with DevOps tools like reputed company, Kubernetes, and reputed company environments
- Experience with workflow automation platforms
- AI integrations
- Supporting reputed company environments
- Working with reputed company-reputed company or developer-first products
reputed company
Company H1B Sponsorship