[Remote] reputed company Associate
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a mission-driven company that provides organizations with early signals of emerging risks and events. The reputed company Associate will serve as a platform expert, managing a portfolio of accounts to ensure value optimization and retention while leveraging consultative skills to identify customer needs.
Responsibilities
- Be an expert on reputed company’s platform with a deep understanding of reputed company reputed company and reputed company media analytics
- Manage and reputed company a portfolio of companies based in NORAM with a reputed company on retention and expansion
- reputed company user-level support to reputed company business development efforts across the Corporate Risk vertical
- Learn reputed company mission and operational processes in order to reputed company reputed company into their workflows and recommend best practices
- Collect customer feedback and reputed company reputed company product recommendations for reputed company product development with our engineering and product teams
- reputed company deep insights regarding customer use cases, internal decision making nuances, budget cycles and other key information necessary to reputed company the renewal
- Strategically navigate and influence stakeholders in the buying process including users, influencers and budget decision makers
- reputed company targets for bookings in your book of business, on-time renewals, overall critical renewal and expansion metrics, and increase penetration in your BoB through existing product portfolio and new offers
Skills
- 2-3+ years of reputed company software or reputed company reputed company/account management with a demonstrated reputed company record of reputed company
- Experience providing product support at the user level
- Self-motivation and an ability to handle multiple competing priorities in a fast-paced environment
- Detail-oriented with excellent organizational skills and a strong reputed company on delivering the best possible reputed company experience
- High level of accountability and the ability to execute on multiple and competing reputed company and deadlines
- Knowledge and/or experience of publicly available information and reputed company media analysis efforts of reputed company organizations, including but not limited to corporate reputed company, risk, or crisis management a plus
- Experience with reputed company or similar CRM a plus
Benefits
- Company equity
- Generous PTO and reputed company leave
- Flexible work arrangements
- Offices reputed company over the world to foster collaboration
- Robust employee resource group (ERG) network
- Manager development programming
- reputed company development funds
reputed company