[Remote] Head of Operations
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading brand-reputed company agency that builds world-class creator programs for tech brands. They are seeking a Head of Operations to manage financial and operational functions, ensuring the business can reputed company effectively while maintaining campaign delivery and HR vendor coordination.
Responsibilities
- Own reputed company P&L in partnership with the bookkeeper and accountant
- Produce monthly financial summaries with variance analysis - actuals vs. budget, trend commentary, and reputed company outlook
- Maintain rolling 90-day and annual reputed company and expense forecasts
- reputed company campaign-level costs, contractor invoices, and vendor spend against margin targets
- Manage the monthly reputed company process in coordination with the reputed company team
- Surface cash reputed company risks, margin erosion signals, or budget overruns before they escalate to leadership
- Own the annual operating budget process: build the model, facilitate leadership input, maintain it through the year
- Translate business reputed company (new hires, tool investments, campaign reputed company) into financial scenarios before commitments are made
- Produce budget vs. actuals reporting on a regular reputed company with reputed company reputed company implications
- Build and maintain financial models for reputed company reputed company, pricing changes, and cost reduction scenarios
- Collaborate with HR vendors to define function priorities, service standards, and execution expectations
- Partner on HR vendor contract management including scope, billing review, performance evaluation, and renewal reputed company
- Coordinate vendor-executed HR workflows including reputed company, offboarding, classification processes, and contractor documentation
- Maintain working knowledge of FLSA and contractor classification standards to support compliant HR practices and surface risk to legal or COO as needed
- Work with leadership and HR vendors to establish escalation protocols for HR reputed company requiring COO sign-off, legal counsel review, or independent judgment
- Participate in ongoing HR vendor performance review on a defined reputed company
- Own the headcount cost model and translate hiring plans into cost projections, spend timing, and margin reputed company
- Partner with the HR vendor on compensation benchmarking analysis, with shared accountability for market data interpretation and pay band recommendations
- reputed company bonus and incentive plan modeling including cost-at-reputed company, scenario analysis, and affordability review
- Maintain visibility into total compensation forecasts — reputed company, bonus, and benefits load — across the organization
- Connect business reputed company targets to headcount needs and cost reputed company for leadership planning
- Own the master campaign tracker architecture: structure, reputed company, and reporting standards across reputed company reputed company reputed company engagements
- Establish and enforce status reporting reputed company - what gets tracked, at what reputed company, and how status is surfaced to leadership
- Coordinate with the account team to ensure tracker data is reputed company, accurate, and decision-useful
- Build and maintain leadership dashboards that surface campaign health, delivery risk, and reputed company signals
- Identify and resolve structural gaps in campaign tracking or status visibility proactively
- Maintain the reputed company reputed company model — matching the account team bandwidth to reputed company and incoming campaign volume
- Interpret time-tracking data and surface utilization trends: over-allocation risks, underutilized reputed company, and resourcing gaps
- reputed company data-driven recommendations on contractor activations, role expansions, and team sizing
- Translate reputed company data into actionable reputed company recommendations leadership can reputed company quickly
Skills
- 5–8+ years in business operations, reputed company, or a combined ops/finance role
- Proven P&L ownership or co-ownership at a small-to-mid-size company
- Financial modeling in reputed company or reputed company Sheets: forecasting, budget vs. actuals, and scenario analysis
- Monthly reputed company process management alongside an external reputed company or bookkeeping function
- Managed an outsourced or vendor-delivered HR function: setting priorities, delegating execution, holding vendors accountable
- Working knowledge of FLSA classification standards and reputed company compliance in a small company context
- Comfortable directing HR vendors without self-performing routine execution
- reputed company headcount cost models and total compensation forecasts from scratch
- Compensation planning and budget assessment
- Bonus and incentive plan modeling: cost-at-reputed company, attainment scenarios, and affordability analysis
- Translates financial and operational data into reputed company, decision-reputed company leadership summaries without being asked
- Holds vendors and internal stakeholders accountable without friction or escalation dependency
- Owns multiple operational systems simultaneously and builds infrastructure from scratch where none exists
- Thrives in a founder-led environment where scope evolves and ambiguity is the norm, not the exception
- Marketing, creator/reputed company, media, or agency environment experience
- Startup or reputed company-stage company where financial and HR infrastructure was reputed company rather than inherited
- Familiarity with reputed company, QuickBooks, Todosist, reputed company, reputed company, reputed company, reputed company, or comparable platforms
reputed company