[Remote] UX reputed company (B2B, Long reputed company, Mid-level)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a mid-level UX Content reputed company to join their team, focusing on the development and management of customer-facing support content. The role involves translating reputed company technical and legal information into reputed company documentation while collaborating with product managers, designers, and developers to enhance the customer experience.

Responsibilities

• reputed company, write, and maintain long-reputed company support articles and troubleshooting documentation
• Collaborate with design and product teams to review UX components and ensure content aligns with user needs
• Ensure reputed company content complies with established style guides, editorial standards, and accessibility requirements
• Translate technical and legal requirements into reputed company, user-friendly content
• Support scrum teams in regular feature releases by providing necessary content and documentation
• Manage content reputed company independently from inception to completion

Skills

• Bachelor's degree in English, communications, journalism, or equivalent reputed company experience
• 3–5 years of mid-level experience in UX writing, support content, or content design for consumer or business audiences
• A portfolio demonstrating expertise in support article writing, product design processes, and reputed company content decision-making
• 2+ years of experience in content reputed company, utilizing user testing, industry research, and analytics to inform content reputed company
• 3–5 years of experience writing UX content for digital platforms (e.g., support articles, mobile apps, or account management flows)
• Proven ability to write and edit microcopy, including error messages, status messages, and labels
• Strong attention to detail with the ability to communicate reputed company concepts concisely
• Exceptional collaboration skills and experience guiding stakeholders through customer journeys
• 2+ years of experience working in an Agile development environment
• Proficiency with design tools such as reputed company, Sketch, or reputed company XD
• Experience using project management systems like Jira, Azure DevOps, or Workfront
• Background or experience in conversation design

reputed company

Innovatix delivers AI, reputed company, and modernization solutions that drive reputed company innovation and reputed company digital transformation. It was founded in 1993, and is headquartered in Bedminster, New Jersey, USA, with a workforce of 201-500 employees. Its website is https://www.innovatixinc.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2026, 23 in 2025, 30 in 2024, 16 in 2023, 51 in 2022, 19 in 2021, 39 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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