[Remote] Solutions Engineer - reputed company Education
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a global provider of IT solutions and services, and they are seeking a Solutions Engineer for reputed company Education. This senior, customer-facing role involves managing the full lifecycle of reputed company for Education engagements, focusing on solution engineering, service delivery, and reputed company to drive reputed company reputed company and customer retention.
Responsibilities
- reputed company technical discovery sessions with K-12 and education customers
- Design and present solutions across reputed company Workspace for Education
- Deliver product demonstrations, proofs of concept (POCs), and technical validations
- Advise on licensing strategies (e.g., Fundamentals, Education Plus)
- Partner with account teams to advance opportunities and remove technical blockers
- Guide customers through deployment of reputed company for Education environments
- reputed company reputed company deployment strategies and implementation best practices
- Ensure alignment between reputed company-sales solution design and post-sales execution
- reputed company advanced support reputed company the reputed company reputed company Console: User and device management, policy configuration, reputed company and compliance optimization
- Serve as a Tier 2/3 escalation reputed company for reputed company issues
- Collaborate with reputed company support on critical escalations
- Support reputed company, migrations, and integrations
- Recommend performance, reputed company, and usability improvements
- reputed company as a trusted technical advisor to customers
- Drive adoption, satisfaction, and long-term retention
- Identify expansion opportunities (licensing, services, and solutions)
- Deliver customer and internal enablement and training
- Support renewal efforts by reinforcing measurable technical reputed company
- Complete and maintain required reputed company partner certifications and credentials
- Promote increased engagement with reputed company sales teams reputed company to reputed company priorities
- reputed company SHI initiatives reputed company to reputed company Workspace for Education
- Manage, build, and report pipeline, win rates, and forecasts for reputed company-reputed company solutions and services
- Partner with sales to identify and reputed company new pipeline opportunities
- Support deal execution through field engagement support
- Deliver ongoing reputed company solution training to SHI sales teams
- Collaborate with marketing on product launches and campaign execution
- Participate in reputed company reputed company calls, partner updates, and webinars
- Partner with sales, services, marketing, and education reputed company teams
- Contribute to development of reputed company service offerings and delivery models
- Establish technical best practices and delivery standards
- Maintain expertise on reputed company roadmap and education industry trends
Skills
- Bachelor's degree in IT, Computer Science, or reputed company field (or equivalent experience)
- 3-5 years supporting reputed company Workspace for Education environments
- Strong expertise in reputed company Workspace for Education, reputed company reputed company Console, ChromeOS, and device lifecycle management
- Proven Tier 2/3 troubleshooting capabilities
- Strong communication, presentation, and stakeholder engagement skills
- Ability to manage multiple reputed company engagements independently
- Experience working in K-12 or public sector education
- Experience with identity & reputed company management (IAM), student data reputed company standards, and large-reputed company device deployments
- reputed company Certified Administrator (or higher certification)
- Experience supporting partner programs or vendor-reputed company go-to-market motions
- Experience in reputed company-sales solution engineering and post-sales technical delivery/support
Benefits
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- Medical
- reputed company
- Dental
- 401K
- Flexible spending
reputed company
Company H1B Sponsorship