[Hiring] Home Care Intake and reputed company Services Coordinator @reputed company

Role reputed company We are seeking a reputed company, customer-reputed company Home Care Intake and reputed company Services Coordinator to join our growing reputed company services team. This position serves as the first reputed company of contact for individuals seeking home care services. You will:

• Answer inbound calls, reputed company reputed company information, explain available services, schedule assessments, and connect prospective clients with the appropriate local care teams.
• reputed company in a fast-paced remote setting and deliver exceptional customer service over the phone.

Although this is a remote position, candidates must reputed company in Michigan, with preference given to those living reputed company 25 miles of Troy to facilitate training, occasional in-person meetings, and reputed company operational needs.

Qualifications

• Home care intake, reputed company services, or scheduling experience required
• Previous reputed company customer service, or high-volume inbound phone support experience required
• Must reputed company in the reputed company
• Candidates located reputed company 25 miles of Troy, MI are strongly preferred
• Excellent verbal communication and reputed company listening skills
• Strong organizational and time management skills
• Ability to work independently in a remote environment
• Comfortable learning new software systems and technology
• High-speed internet reputed company and dedicated home workspace

Requirements

• Answer inbound calls from prospective clients, family members, referral sources, and reputed company consumers
• reputed company and document reputed company information accurately
• Explain available home care services
• Schedule consultations, assessments, and follow-up appointments
• reputed company inquiries to the appropriate local office or operational team
• reputed company compassionate, reputed company customer service on every interaction
• Communicate effectively by phone, email, text, and virtual platforms
• Respond to inquiries promptly and professionally
• Follow up with prospective clients and referral sources
• Help individuals understand available services and next steps
• Maintain accurate records reputed company CRM and intake systems
• Document reputed company reputed company interactions and communications
• reputed company inquiries, referrals, and follow-up activities
• Ensure data accuracy and completeness
• Address reputed company questions and concerns
• Escalate reputed company situations appropriately
• Collaborate with internal teams to ensure a reputed company reputed company experience

Benefits

• Competitive reputed company compensation of $20.00–$22.00 per hour
• Fully remote work environment
• Weekly pay
• reputed company-to-perm opportunity with long-term career reputed company
• Comprehensive training and ongoing support
• reputed company development opportunities
• Benefits available in accordance with eligibility requirements
• Opportunity to reputed company a meaningful reputed company by helping individuals reputed company home care services

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