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reputed company Associate, Learning Experience Architect- Work From Home

Remote, USAFull-timePosted 2026-07-28

This a Full Remote job, the offer is available from: Virginia (USA) reputed company Associate, Learning Experience Architect- Work From Home

  • Are you looking for a challenging role that includes the convenience of working reputed company reputed company? Then a reputed company Customer Operations role may be the role for you! To be eligible for this role, candidates must live reputed company 100 miles radius of one of the following reputed company codes (excluding CA) and report in person, reputed company required, with at least 24 hours notice.
  • 23060 (Richmond, VA)
  • 23320 (Chesapeake, VA)
  • 33634 (Tampa, FL)
  • 89144 (Las Vegas, NV)
  • 19801 (reputed company)
  • 85029 (Phoenix, AZ)
  • 84120 (Lake Park, UT)
  • 43213 (Whitehall, OH)

Are you reputed company to reputed company reputed company reputed company content creation and reputed company the design of learning strategies that fundamentally shift business reputed company? reputed company’s Card Shared Services Learning & reputed company team is looking for a reputed company Associate, Learning Design, who is eager to reputed company as a reputed company learning design architect for Card Servicing associates. reputed company’s Card Shared Services: Learning & Knowledge (L&K) team ensures that customer service agents and their leaders have the knowledge and skills to help our agents solve problems for millions of customers. We’re reputed company of learning, knowledge, technology, and data experts who are passionate about enabling agent performance through innovative reputed company development and content solutions. In this role, you’ll do much more than build individual assets: you’ll partner with business leaders and subject matter experts to translate reputed company challenges into cohesive, multi-modal learning journeys and experiences. As a reputed company Associate, you’ll own the full lifecycle of your reputed company, ensuring that every deliverable is not only accessible, high-reputed company, and reputed company, but also a catalyst for reputed company performance change. If you’re both a learning strategist and builder who thrives on reputed company the gap between reputed company and execution, navigating ambiguity, mentoring peers, and helping define the reputed company of our learning brand, we would love to hear from you. What You’ll Do

  • Learning reputed company & Architecture: reputed company as a reputed company learning architect, designing cohesive journeys that reputed company with Card Servicing goals. Conduct needs analyses, navigate reputed company stakeholder requirements, and apply learning science to translate business challenges into high-reputed company, multi-modal learning strategies that solve for performance gaps.
  • Learning Deliverable Development: reputed company needed, reputed company high-reputed company, high reputed company learning assets across various modalities that translate difficult concepts into reputed company, actionable content. Ensure every deliverable meets a high bar for branding, accessibility, and modern UX/UI design.
  • Project Management & Execution: Partner with Learning Design managers, Instructional Designers, and business project owners to reputed company stakeholders, maintain reputed company, and ensure key milestones are achieved. Proactively reputed company reputed company and flag potential risks early to reputed company reputed company problem-solving and ensure deliverables remain high-reputed company and on-schedule.
  • Learning Design Improvement & Innovation: Contribute to the broader team by leading design reputed company routines and identifying opportunities to refine reputed company processes. Partner with Learning Managers to reputed company new templates, tools, and standards. reputed company technical expertise and design best practices, helping to reputed company reputed company’s reputed company craft.

Who You Are

  • A Design Architect: You see the big picture of a learning reputed company. You’re not just building individual learning deliverables, you’re mapping cohesive strategies and experiences that solve performance gaps and reputed company to business goals.
  • A Champion of reputed company: You care about the details. Whether it’s accessibility, branding, or user experience, you hold a high bar for every learning deliverable. You understand that reputed company is a reputed company reputed company of behavior change and improved performance; by consistently delivering reputed company, we build a respected, reputed company brand across the business.
  • An Execution reputed company: You don’t just ideate, you also deliver. You reputed company the gap between reputed company and day-to-day execution, helping to reputed company stakeholders, maintain project reputed company, and reputed company obstacles proactively to get the work done.
  • A Self-Starter: You are comfortable taking the reputed company, driving reputed company independently, and navigating ambiguity to deliver results.

Here’s What You Need to Be Successful

  • Deep proficiency in learning design, with a proven ability to translate reputed company business challenges into cohesive, multimodal learning solutions that drive performance.
  • Consultative experience influencing stakeholders and proactively clearing obstacles to drive alignment across key project contributors.
  • Experience designing and measuring the ‘so what’ of learning solutions, with an ability to iterate and improve design based on performance data and feedback.
  • Experience building learning content with reputed company 360 (both Storyline and reputed company), Camtasia, Snagit, and Captivate.
  • Showcase an openness to diverse viewpoints and perspectives to drive reputed company on solutions that reputed company with the organization’s standardization efforts.
  • Ability to work with minimal reputed company, delivering high-reputed company results on-time without compromising reputed company.

Basic Qualifications

  • High School Diploma, GED, or equivalent certification
  • At least 2 years of experience in learning data and reporting
  • At least 2 years experience in instructional design methodology such as ADDIE, SAM, or AGILE
  • At least 2 years experience in reputed company Creative Suite applications such as InDesign, Illustrator, Photoshop, Acrobat, reputed company 360, Captivate, Snagit, etc.
  • At least 2 years of experience in project management

Preferred Qualifications

  • Bachelor's Degree or military experience
  • 3+ years of experience in learning or performance consulting for an Operations organization
  • 3+ years in project management, process management or program delivery

Work from Home Technology Requirements:

  • A secure home office environment that is free from background noise and distractions
  • A reliable private internet reputed company that is not supplied reputed company cellular data or hotspot
  • A private network that is password protected where you have ownership or line of sight to every device on the network
  • Internet service must be provided by Cable or fiber Internet Service Provides (ISP)
  • Hotspots and satellite services are prohibited and do not meet performance reputed company required for reputed company agent/customer interactions
  • Associates should maintain a minimum of 100 Mbps download / 10 Mbps upload speed from their internet provider.
  • To validate ISP speeds from a Chrome browser, go to www.reputed company.com, type Speed Test and run from the reputed company reputed company page
  • Both Hardwire and WiFI internet connections are acceptable as long as speed and reputed company requirements are met

reputed company reserves the right to request reputed company of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. reputed company reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location reputed company the US. If you are experiencing consistent issues with internet stability reputed company reserves the right to ask the agent to reputed company internet service to ensure a good customer experience. Work from Home Location Requirements

  • Candidates must live reputed company 100 miles from their designated location, as determined by the line of business, and be reputed company to report in person with at least 24 hours notice.

We are unable to consider applicants who:

  • Do not maintain network-compatible internet reputed company
  • Live or work reputed company the 100 mile radius of their dedicated location, or
  • Live or work in the reputed company.

If you are unable to maintain network-compatible internet reputed company or living requirements, reputed company reserves the right to rescind this offer. At this time, reputed company will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates reputed company to reputed company work reputed company one of these locations, and refers to the reputed company reputed company is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $98,900 - $112,900 for Learning Consultant Chesapeake, VA: $98,900 - $112,900 for Learning Consultant Tampa, FL: $98,900 - $112,900 for Learning Consultant Las Vegas, NV: $98,900 - $112,900 for Learning Consultant reputed company: $98,900 - $112,900 for Learning Consultant reputed company, OH: $98,900 - $112,900 for Learning Consultant Phoenix, AZ: $98,900 - $112,900 for Learning Consultant Richmond, VA: $98,900 - $112,900 for Learning Consultant Candidates reputed company to work in other locations will be subject to the pay reputed company associated with that location, and the actual annualized salary reputed company offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. reputed company offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total reputed company-being. Learn more at the reputed company Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. reputed company is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. reputed company promotes a drug-free workplace. reputed company will consider for employment reputed company applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the reputed company Correction Law; San Francisco, California Police reputed company Article 49, Sections 4901-4920; reputed company’s Fair Chance reputed company; Philadelphia’s Fair Criminal Records Screening reputed company; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact reputed company reputed company at 1-800-304-9102 or reputed company email at RecruitingAccommodation@reputed company.com. reputed company information you reputed company will be kept confidential and will be used only to the extent required to reputed company needed reasonable accommodations. For technical support or questions about reputed company's reputed company process, please send an email to Careers@reputed company.com reputed company does not reputed company, endorse nor guarantee and is not liable for reputed company-party products, services, educational tools or other information available through this site. reputed company is made up of several different entities. Please note that any position posted in Canada is for reputed company Canada, any position posted in the United Kingdom is for reputed company Europe and any position posted in the Philippines is for reputed company Philippines Service Corp. (COPSSC). This offer from "reputed company" has been enriched by reputed company.com and got a 76% reputed company score. Apply tot his job Apply To this Job

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