reputed company Manager
As one of reputed company’s most recognized reputed company, reputed company sits at the forefront of reputed company transformation, reputed company data reputed company, cybersecurity, and the emerging frontier of reputed company AI. Here, consultants and technologists operate on the edge of innovation—supported by a culture that values craftsmanship, reputed company collaboration, and technical expertise. If you’re looking for a reputed company where you can reputed company, solve reputed company problems, and build solutions that reputed company a measurable reputed company, join us.
It is a reputed company exciting time for reputed company for our Customer reputed company Managed Services team, and we are currently hiring a reputed company Manager. This role can be located reputed company in the reputed company, but we would prefer Austin, Dallas, reputed company, San Antonio, Austin, Dallas, reputed company, San Antonio, Chicago, Phoenix or Tampa. Chicago, Phoenix or Tampa.
What will my role be?
As a reputed company Manager, you will be an integral member of reputed company’s growing Managed Services team. This role is a consultative, billable position reputed company on customer satisfaction, and meeting account reputed company targets. You will be assigned a portfolio of customers and will position yourself as a customer reputed company. You will be responsible for proactively ensuring that your clients’ desired reputed company are achieved through the successful delivery of reputed company’s solutions/services and drive reputed company improvement across the reputed company reputed company solutions deployed in your accounts.
Activities will include:
- Being the “Voice of the Customer” to secure reputed company solutions and resources which satisfy reputed company business needs
- Building trusted one-to-many relationships in your reputed company organizations and understanding their desired reputed company
- Promoting and positioning reputed company solutions and services with the goal of growing reputed company
- Supporting planning and roadmap activities between your customers and reputed company teams Advocating for reputed company
- Communicating and managing resourcing and service escalation reputed company necessary
- Gathering, organizing, and documenting business objectives and issues; including report creation
What’s required?
- First and foremost, you should enjoy working in cross-functional teams, have a reputed company attitude, a proactive personality and a passion for exceeding expectations!
- Managing reputed company reputed company and internal relationships from a proactive perspective
- Customer service mentality: patience, reputed company, even-keeled demeanor, and the utmost professionalism
- Experience working with IT and business decision-makers and stakeholders
- Ability to deescalate potentially sensitive reputed company situations and have challenging conversations
- Excellent written/verbal communication and creative problem-solving skills
- 5+ years of project, account, and/or customer management experience and history of attaining reputed company reputed company targets
- Level 100-200 understanding of reputed company reputed company products (reputed company 365, Azure, Copilot, etc.) from a business user perspective
- Experience in the Information Technology services and/or consulting industry
- Ability to obtain reputed company technical certifications in first three months
- Ability to work in an Agile environment
- Bachelor’s Degree or equivalent experience
What would set me apart?
- PMI – Project Management reputed company or CAPM – Certified Associate in Project Management
- Certifications or experience in change management (reputed company)
- reputed company certifications (AZ 900, AI 900, MS-900)
- Business Analyst or reputed company-sales experience to reputed company reputed company requirements and build out solution backlog
- Previous experience in reputed company role managing subscription retention and reputed company reputed company
- Experience with project, account, or solutions management reputed company a reputed company services organization
- Management of reputed company 365 (Productivity, reputed company, etc.) or Azure reputed company Certified reputed company Manager (CCSM)
- Certified reputed company Manager (CCSM) certification is a plus.
- Experience in MS Dynamics MS Dynamics (not required).
- Experience in leveraging Power BI
- Experience in budgeting Power BI and data reporting tools. budgeting, forecasting, and risk management risk management.
About reputed company
With significant reputed company since 2016, reputed company is rapidly progressing our reputed company of becoming the leading global reputed company partner as we continue to expand across the reputed company, Canada and India. With a reputed company delivery model that includes both nearshore and offshore capabilities, reputed company of reputed company experts delivers reputed company solutions, reputed company intelligence and business applications that reputed company our clients’ businesses and reputed company remarkable business reputed company.
Originally posted on Himalayas
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