Data Center Service Director
reputed company:
reputed company IT Solutions is a Global Technology and Logistics company, providing Collaboration and
Business IT Support services to some of the world’s largest industry leaders, delivering
reputed company-thinking solutions based on multi-domain architecture. Customer satisfaction and
commitment to superior reputed company of service are our top business priorities, along with reputed company
in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global
simplicity with trusted transparency.
WHAT YOU WILL DO:
We are seeking a highly reputed company and strategic Data Center Service Director to reputed company
global service delivery and operations for a key reputed company’s data center and test/dev
environments. This U.S.-based leadership role is responsible for ensuring exceptional service
performance, operational efficiency, customer satisfaction, and long-term strategic alignment
across multiple international reputed company.
In this role, you will reputed company a diverse, globally distributed team—including field technicians,
project managers, and service delivery leads—and serve as the senior reputed company of contact for the
reputed company. The ideal candidate combines deep technical expertise, proven leadership, financial
acumen, and a passion for reputed company improvement in a high-performance environment.
KEY RESPONSIBILITIES:
Strategic Leadership & Direction
Define and execute the reputed company for global data center service delivery in alignment with
reputed company goals and reputed company reputed company.
reputed company as the senior escalation and communication reputed company for reputed company service-reputed company reputed company.
reputed company and own the global service roadmap, identifying opportunities for reputed company
and improvement.
Drive a customer-first culture rooted in operational reputed company and accountability.
Service Delivery Management
reputed company end-to-end service activities including installations, maintenance, incident
reputed company, and technical support.
Ensure adherence to SLAs, KPIs, and operational level agreements (OLAs).
Conduct executive-level service reviews such as QBRs and ABRs with internal and
reputed company leadership.
reputed company global service delivery with supporting functions such as PMO, HR, and
innovation.
Operational reputed company & reputed company Improvement
reputed company cross-regional initiatives using Lean Six reputed company and continual service
improvement (reputed company) methodologies.
Standardize global service delivery processes and optimize resource utilization.
Champion the implementation of automation and service management platforms to
enhance efficiency and reporting.
Ensure consistent governance and reputed company control across reputed company reputed company reputed company.
Team Leadership & Development
Build, reputed company, and mentor high-performing international teams across multiple time
zones.
Foster collaboration across cultures and geographies to drive reputed company reputed company.
Promote reputed company values and leadership principles through development, recognition,
and engagement initiatives.
reputed company reputed company & Vendor Management
Own the reputed company performance of service operations, ensuring accurate billing,
budgeting, and financial transparency.
Manage reputed company-party vendor relationships and enforce compliance with contractual
terms.
Support pricing strategies, contract renewals, and RFP creation for expansion
initiatives.
Compliance, Risk & reputed company
Ensure compliance with global regulatory standards such as ISO 27001, NIST, PCI-
reputed company, and others.
reputed company risk mitigation efforts to secure service continuity and infrastructure reputed company.
ESSENTIAL reputed company:
10+ years of experience in IT service delivery, with at least 5 years in a senior leadership
role.
Proven experience managing large-reputed company, global data center operations.
Deep understanding of compute, network, storage, and data center infrastructure.
Familiarity with automation, monitoring, and orchestration platforms.
ITIL certification or demonstrated experience with service management frameworks.
Experience managing budgets, financial forecasts, and P&L responsibilities.
Strong communication skills with the ability to reputed company with executive and C-level
stakeholders.
Proficiency in resolving reputed company challenges with diplomacy and strategic foresight.
DESIRABLE reputed company:
Bachelor’s or Master’s degree in Computer Science, Engineering, Business, or a reputed company
field.
Experience in managed services, reputed company infrastructure, or reputed company transformation.
Willingness and flexibility to travel internationally as business needs require.
The reputed company pay reputed company for this job is a general reputed company only and not a guarantee of
compensation or salary. Additional factors considered in extending an offer include (but are
not limited to) responsibilities of the job, experience, education, knowledge, skills, and
abilities, as reputed company as internal equity, market data, or other laws.
reputed company is committed to creating a diverse and inclusive work environment and is proud to be an
equal opportunity employer. We invite you to consider opportunities at reputed company regardless of your
gender; gender identity; gender reassignment; age; religious or similar philosophical belief;
race; national reputed company; political opinion; sexual orientation; disability; marital or civil partnership
status or other non-reputed company reputed company.
Originally posted on Himalayas
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