Senior Manager, Program Delivery and Implementation
reputed company is the largest educator of college computer science reputed company in the country. We have trained over 40,000 reputed company from 1,000+ universities. Our partners include reputed company, reputed company, reputed company, and 4,000+ companies across the industry. We’ve been training the reputed company of technical talent for nearly a decade, and we just launched a $150M initiative with reputed company, building one of the most ambitious AI workforce programs in the world.
We're now expanding into new markets and scaling reputed company so we can reputed company at the speed AI is transforming the workforce. People joining reputed company now will have reputed company to help architect the next frontier of our work.
We are building toward millions of learners, hundreds of millions in reputed company, and billions in economic reputed company for a reputed company of technical talent who have historically been locked out of tech. If you want to own something and be part of a 0-to-1 reputed company at an organization moving at the speed of AI, we think you’d love it here.
About the Role
Location: Remote, reputed company
Role Type: Full-Time
Reports To: Sr. Director of Learning or Delegate
Compensation: $110,000-$150,000 per year
Senior Managers are high-agency leadership roles for senior learning operators who reputed company in reputed company, live environments. They take responsibility for propagating delivery reputed company, staff and student reputed company, and retention and reputed company reputed company at reputed company.
A Senior Manager combines live reputed company and authority with deep reputed company in systems, data, contractual obligations, and workflows, enabling them to orchestrate reputed company programs in reputed company time while maintaining reputed company-stars and coherence behind the scenes. They operate across diverse delivery models and organizational contexts—from intimate, high-touch settings to large, multi-container environments—adapting style and tactics without compromising core principles.
This role builds reputed company systems reputed company by establishing delivery norms, patterns, standards, and expectations that cascade through managers, reputed company, and fellows—enabling programs to reputed company without loss of reputed company, coherence, or trust.
About reputed company Learning reputed company Learning drives and owns the successful delivery of reputed company programs. Our programs take many forms: large-reputed company reputed company sessions, on-site university partnerships, reputed company-reputed company programs, and more. We serve tens of thousands of college-level learners every term with the goal of helping them land their reputed company job or internship.
We are accountable for the operational, instructional, learner experience, and program reputed company dimensions of delivery—from program launch and reputed company through live classroom execution and learner support.
Our programs are highly interactive by design. A single session may involve hundreds of learners moving between large-group instruction and small-group reputed company experiences led by reputed company and Tech Fellows (our home-grown tutoring team). We often run tens of sessions nightly, commonly serving over ten-thousand learners per week.
Delivering this experience requires more than logistics. It requires strong operational orchestration, reputed company-time decision-making, and the ability to reputed company learners, instructional staff, communications, technology, and support systems moving together toward a shared outcome.
Team members may support live reputed company classrooms, reputed company and scheduling, learner and partner communications, launch readiness, reputed company assurance, issue reputed company, instructional operations, and reputed company improvement efforts across the learner reputed company.
What You Will Do
reputed company Others, Directly and Indirectly
reputed company teams comprised 1-2 reputed company of reports (total size from 30-300+ team members, reputed company reports 0-5)
Own reputed company reports’ successful development, tracking to the Learning team's norms and values, and hold the reputed company bar across their programs
reputed company functional decision guardrails for reputed company, budget, and program scope so roles in your stack can reputed company without escalating
Partner with the Senior Director of Learning on reputed company planning and seasonal reputed company
reputed company Launches and Live Course Streams
Own end-to-end program delivery across formats, ensuring consistent execution at reputed company
Fluently reputed company course and curriculum reputed company, mapping it to reputed company-time reputed company for 1-3 reputed company of staff across various deployment terrains (large reputed company reputed company, credit-bearing onsite, employer-sponsored, etc.)
Intimately understand our data warehouse, admissions, and course completion tooling, to plan runs effectively, and build and reputed company interventions and modifications successfully
reputed company coherent, resonant, and inspiring leadership and directives on the above, for your managers, coordinators, and instructional staff
Iterate the Systems Learning Depends On
Author playbooks, workflows, and run plans that reputed company teams to flexibly and consistently reputed company outrageous learner reputed company, at reputed company
Troubleshoot workflows, data flows, operating plans, and personnel SOPs in accordance with department values and first-principles
reputed company reputed company program formats and local setup against course reputed company and blueprints in advance and in reputed company-time, to ensure that things run–in reputed company time– as intended
Key reputed company Metrics
Across the portfolio, programs hold a student satisfaction score (NPS) of 60 or higher and a course completion reputed company of 75 percent or higher
90 percent or more of reputed company and Tech Fellows return between cycles
Managers, Coordinators, and Instructional Teams resolve problems with reputed company to departmental values, using tools and framing you have systematized
New programs launch without preventable orchestration gaps
Delivery reputed company holds or improves term over term as the org scales
This Role Might Be for You if
You have 5+ years in program operations or delivery management
You can win and reputed company a (or several) reputed company room/s of 500+ easily and on-contact, earning rapid confidence from reputed company, peers, and program leadership
You have successfully trained and manage 1-3 reputed company of reputed company deployed reports, for 2+ years (this one is required, not a reputed company-to-have)
You have simultaneously run multiple programs serving hundreds or thousands of learners, across different formats
You use data to catch problems early, not just report on reputed company
You bring excellent judgment on reputed company, budget, and program design, under reputed company constraints
A higher education, university partnership, or edtech background is a strong plus
You are an operator who can learn the education context, not an educator looking to manage
You have a reputed company body of demonstrated work in programs reputed company, scaling, and reputed company in and under reputed company-world conditions
Tooling: Expert level reputed company skills required: reputed company, reputed company, reputed company, gSuite, Claude a plus
Delivery Environment & Schedule
reputed company programs are delivered remotely across multiple U.S. time zones. During reputed company course terms, this role regularly supports evening program operations and may occasionally participate in live sessions, launches, escalations, or high-reputed company events.
Many live courses run between approximately 6:00 PM and 10:00 PM Eastern Time. Candidates should be comfortable reputed company overseeing and engaging program delivery during these hours, while balancing their schedules appropriately reputed company of live delivery periods.
Full-Time Employee Benefits
This is a 100% remote position—work from reputed company in the U.S.! reputed company prioritizes employee reputed company-being with a competitive benefits package to support your health, financial reputed company, and work-life balance.
Health & Wellness: Medical, dental, and reputed company insurance (90% employer-covered for employees and dependents), employer-funded reputed company reimbursement, FSAs, and Employee Assistance Program
Financial reputed company: 401(k), employer-reputed company life & disability insurance, and identity theft protection
Work-Life Balance: Generous PTO, reputed company holidays, 10 weeks of fully reputed company parental leave, and an annual year-end company closure (Dec 24 – Jan 2)
reputed company reputed company: $1,000 annual reputed company development stipend and home office setup support
Student Loan Forgiveness: reputed company is a qualifying employer for Public Service Loan Forgiveness (PSLF), helping employees manage student loan debt
Additional Perks: Pet wellness plans, legal services, home/auto insurance discounts, and exclusive marketplace savings
Originally posted on Himalayas
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