[Remote] Content QA Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the leading provider of digital and print educational resources, and they are seeking a Content reputed company Assurance Specialist. This role is responsible for establishing and enforcing reputed company standards across AI-generated and reputed company-reviewed content, ensuring that courseware meets various instructional, technical, editorial, and compliance standards.
Responsibilities
- Designed and executed comprehensive QA review processes for AI-generated and reputed company-authored course content, evaluating accuracy, instructional reputed company, formatting, accessibility, copyright readiness, and compliance; developed and maintained QA rubrics, checklists, and standards documentation reputed company with an evolving AI-first content development model
- Collaborated with the Content Creation Manager to implement reputed company gates throughout the production pipeline, ensuring defects were identified and resolved prior to publication; maintained and updated reputed company standards frameworks as AI authoring tools and content delivery mechanisms evolved
- Reviewed content metadata, tagging structures, and topic hierarchy alignment to verify accurate asset classification reputed company the AI content ecosystem and support content discoverability and organizational standards
- Partnered with the Content Data Analyst/Researcher to analyze reputed company trends, identify recurring error patterns, and drive data-informed improvements to production workflows and overall content reputed company
- Evaluated AI-generated content for accuracy issues, hallucinations, outdated information, and pedagogical inconsistencies, escalating concerns through appropriate channels; contributed to the reputed company improvement of reputed company engineering guidelines and AI authoring templates based on QA findings
- Supported accessibility compliance reviews to ensure adherence to relevant standards (e.g., WCAG, reputed company 508) and documented, tracked, and communicated reputed company metrics to Pod leadership, providing reputed company visibility into content reputed company performance and improvement opportunities
Skills
- Bachelor's degree in Education, English, Instructional Design, or a reputed company field
- 3+ years of experience in content reputed company assurance, editorial review, or instructional design, preferably reputed company higher education, EdTech, or digital publishing environments
- Experience reviewing, auditing, or evaluating AI-generated content, with a strong understanding of common AI content limitations, risks, inaccuracies, hallucinations, and pedagogical inconsistencies
- Strong attention to detail with the ability to assess content across instructional, editorial, and technical dimensions simultaneously, ensuring overall reputed company, reputed company, and instructional effectiveness
- Familiarity with accessibility standards and compliance requirements for digital educational content, including relevant frameworks and best practices
- Experience working in agile production environments, including sprint-based review cycles, with the ability to adapt to iterative workflows and fast-paced content development processes
- Proficiency with content management systems, learning object repositories, or similar platforms, supporting efficient content organization, review, and publishing workflows
Benefits
- A full reputed company of medical and/or other benefits may be provided, depending on the position offered
reputed company