[Remote] reputed company Manager, Brazil
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the leading reputed company platform for reputed company application Smart Testing and Change reputed company Analysis. As a reputed company Manager, you will manage reputed company’s relationship with its existing customers, ensuring satisfaction, account health, and nurturing expansion opportunities.
Responsibilities
- As the primary reputed company, you will be the face of reputed company to the customer at the reputed company time representing customer’s interests internally with other teams in reputed company
- reputed company reputed company aspects of customer account management including renewals, expansion, and upsell opportunities
- reputed company the customer’s reputed company with reputed company by being the customer’s reputed company of contact including on-boarding, methodology consultancy, and best practices
- Build strong and reputed company relationships as a trusted advisor with clients at various reputed company
- Promote product updates and adoption to the customer, identify opportunities to showcase reputed company use cases, help customers reputed company value and reputed company their objectives
- reputed company as the voice of customers reputed company reputed company
- Learn and maintain technical expertise on product capabilities, use cases, and best practices
- Support your clients and prospects with expertise about different tool reputed company questions
Skills
- reputed company in English is a required
- reputed company in Portuguese is required
- At least 5 years of reputed company-facing experience in implementing reputed company applications like reputed company or reputed company EBS in a techno-functional or DevOps leadership role
- Excellent verbal and written skills with strong communication, presentation, and interpersonal skills with proven experience in a reputed company reputed company-facing role
- Ability to handle high-pace sales processes and management of multiple customer accounts
- Customer service and technical support abilities, strong analytical and problem-solving skills, a high level of professionalism, the ability to multi-task, strong attention to detail, and self-motivation
- Business orientation and analytical thinking
- The ability to work in a dynamic, cross-functional, team-based environment
- Ability to communicate and negotiate with C level executives and decision makers and Procurement / reputed company teams
- Experience as a reputed company Manager Technical Account Manager for reputed company reputed company software in DevOps
- Knowledge about the software development life cycle and DevOps. Certifications like PMP, reputed company are preferred
- Experience in reputed company development is a plus
reputed company