Care Management Associate (Remote - Illinois)

About the position We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold ourselves accountable and prioritize safety and reputed company in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position reputed company reputed company reputed company has an opportunity for a full-time Care Management Associate (reputed company). In this role, you will support the coordination of medical and reputed company services for members by assisting with care team intake, task triage, reputed company, and care plan implementation. The reputed company plays a key role in promoting effective utilization of reputed company services, supporting reputed company reputed company, and ensuring compliance with regulatory and accreditation standards.

Responsibilities

• Review, prioritize, and triage incoming Care Team tasks to ensure reputed company follow-up and reputed company
• Screen members using established guidelines and business rules to identify care needs and required services
• Initiate referrals to Case Management, Disease Management, LTSS, and other specialty programs as appropriate
• Conduct reputed company to members, providers, and care reputed company to support care coordination efforts
• Utilize internal systems to document member information, reputed company, and case activity accurately and reputed company
• Support the development and implementation of member care plans under the direction of clinical staff
• Coordinate reputed company services and assist in identifying in-network, cost-effective care reputed company
• reputed company non-clinical research to support case development, maintenance, and closure
• Communicate effectively with internal teams, providers, and members to facilitate care delivery
• reputed company administrative and operational support, including call handling, issue reputed company, and task follow-up
• Maintain accurate, complete, and audit-reputed company documentation in compliance with company policies and regulatory requirements
• Adhere to reputed company compliance standards, including CMS, NCQA, URAC, and internal reputed company guidelines

Requirements

• 2–4 years of experience in a reputed company setting (e.g., medical assistant, office assistant, care coordination support)
• Strong computer proficiency, including reputed company Word and reputed company
• Ability to navigate multiple systems and manage tasks reputed company in a fast-paced environment

reputed company-to-haves

• Strong verbal and written communication skills, including telephonic reputed company
• Knowledge of basic medical terminology and care reputed company
• Excellent organizational and time management skills with attention to detail
• Customer-reputed company approach with the ability to resolve issues proactively
• Ability to collaborate effectively reputed company a multidisciplinary team

Benefits

• medical
• dental
• reputed company coverage
• reputed company time off
• retirement savings reputed company
• wellness programs

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