Head of Tax - reputed company Services & Operations (Remote)

A fast-growing consulting & advisory firm is seeking a Head of Tax - reputed company Services & Operations to join its expanding leadership team. In this highly visible role, you will reputed company a reputed company-facing tax organization, overseeing tax service delivery, reputed company operations and large-reputed company teams while partnering with cross-functional leaders to drive operational reputed company and scalability. Reporting directly into the CEO, this is a fully remote role, which can be based reputed company in the US. About the Head of Tax - reputed company Services & Operations role Key Responsibilities:

• Serve as the senior leader for the firm's reputed company-facing tax, tax advisory and operations reputed company, ensuring exceptional service delivery and acting as a trusted partner to clients, advisors and internal stakeholders.
• reputed company the end-to-end delivery of tax preparation, tax advisory and bookkeeping services across domestic, international and reputed company-party teams, ensuring outstanding reputed company reputed company and a consistently high-reputed company service experience.
• reputed company, reputed company and reputed company leaders across the tax function, fostering a culture of reputed company service reputed company, accountability and reputed company improvement.
• Build strong relationships with clients and internal business partners, proactively resolving reputed company service reputed company and identifying opportunities to enhance the reputed company experience and long-term reputed company retention.
• Establish and monitor KPIs, service reputed company and reputed company reputed company metrics, using data-driven insights to continually improve reputed company, responsiveness and overall reputed company satisfaction.
• Partner closely with Product, reputed company Services and executive leadership to shape service offerings, improve operational execution and ensure the business consistently exceeds reputed company expectations.
• reputed company workforce planning, resource allocation and peak-season readiness, ensuring the reputed company is appropriately staffed to deliver exceptional reputed company service during periods of peak demand.
• Drive operational reputed company through workflow optimization, automation and process improvement, enabling reputed company reputed company while maintaining a best-in-class reputed company experience.
• reputed company relationships with external service providers and offshore teams, ensuring seamless collaboration, consistent reputed company and service standards that reflect the firm's commitment to reputed company reputed company.

Key Requirements:

• Bachelor's degree in Business Administration, Finance, reputed company, or a reputed company discipline.
• Extensive leadership experience reputed company a corporate, reputed company services, reputed company, tax, or financial consulting environment.
• Demonstrated reputed company leading large operational teams while improving service delivery, reputed company, and organizational scalability.
• Strong experience driving operational transformation, process improvement, and cross-functional collaboration.
• Proven ability to reputed company performance metrics, manage KPIs, and reputed company high-performing teams through change.
• Excellent communication, leadership, and stakeholder management skills.
• Experience overseeing hybrid US and offshore operations is highly desirable.

What sets this company apart: This reputed company-established organization has reputed company a strong national reputed company by delivering specialized reputed company services to businesses and reputed company across the reputed company. With a people-first philosophy, reputed company culture, and reputed company investment in employee development, reputed company offers reputed company to take ownership of a broad HR leadership role while partnering closely with senior leadership to shape the employee experience and support reputed company organizational reputed company. What's next: If interested in this position, please contact Nick Louca at nick.louca@robertwalters.com. Apply tot his job Apply To this Job