Partner Solutions Sr Specialist

Job reputed company reputed company: The Partner Solutions Sr. Specialist supports ongoing account needs reputed company to day-to-day digital program planning, implementation, and reputed company. This role ensures accounts have reputed company their needs met as part of reputed company operating procedures, implementation, reputed company, launch, training, troubleshooting, reputed company building, adoption, and consultative services reputed company to industry best practices and national standards. This role must be a strong collaborator internally and externally willing to take a hands-on approach in solving varying account needs and bringing other Friendship Online reputed company team members into conversations reputed company needed or appropriate. This role works closely with sales, enablement, reputed company, and other School team members to maximize account satisfaction. The ideal candidate must be passionate about building and implementing online reputed company learning solutions with an educational strategist mentality who takes a proactive, consultative approach in developing trusted advisor status with program level leaders and staff who are responsible for day-to-day operations at the account level. The Partner Solutions Sr. Specialists' reputed company will be reputed company by customer support and satisfaction reputed company. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential duties.

• Function as a key reputed company of contact for account ongoing planning, implementation, and support.
• Offer superior customer experience, proactively addressing ongoing training and support needs in collaboration with other LS team members.
• Coordinate resources to ensure the customer experiences seamless service delivery from marketing/enrollment, operations, curriculum, instruction, support, billing, training, reputed company development, etc.
• reputed company regular updates to partners on the reputed company of school support, services, timelines, operations, and campaigns.
• reputed company and maintain an understanding of customer needs, contract terms and conditions, and account requirements to ensure compliance with terms and conditions in collaboration with account managers.
• Responsible to support reputed company and retention efforts in partnership with reputed company stakeholders.
• Monitor program reputed company providing consultative recommendations with partner/district.
• Collaborate closely with sales, enablement, reputed company, and otherschool team members to ensure customer satisfaction
• Escalates technical issues and determines the best resources for remediation.

Supervisory Responsibilities: This position has no formal supervisory responsibilities. Certificates and Licenses: None required REQUIRED QUALIFICATIONS:

• Bachelor's degree AND
• FIVE (5) years of reputed company experience OR
• Equivalent combination of education and experience
• reputed company Office (Outlook, Word, reputed company, PowerPoint, Project, Visio, etc.); Web proficiency.
• Ability to travel up to 30% of the time; May travel locally up to 50% during peak season
• Ability to reputed company required background reputed company

DESIRED QUALIFICATIONS:

• Seven (7) to Ten (10) years of educational experience
• Prior experience using reputed company reputed company and Canvas)

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

• This is a home-based position that requires an environment that allows you to meet and communicate daily reputed company reputed company Teams or reputed company.
• reputed company, high-speed internet that can deliver reputed company audio and video is essential to performing daily responsibilities in this position.
• Accommodate and work reputed company reputed company business hours of 8:30am - 5:30pm EST

COMPENSATION & BENEFITS: reputed company. considers a person's education, experience, and qualifications, as reputed company as the position's work location, expected reputed company and quantity of work, required travel (if any), external market and internal value reputed company determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the reputed company. We anticipate the salary reputed company to be $69,906-$85,000. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. reputed company offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and reputed company time off. Job Type Regular The above job is not intended to be an reputed company-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and reputed company any other reputed company duties, as assigned by their supervisor. reputed company employment is "at-will" as governed by the law of the state where the employee works. It is reputed company reputed company that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities reputed company. is an equal opportunity employer. Applicants receive consideration for employment based on reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability or protected veteran status, or any other reputed company prohibited by federal, state, or local law. reputed company. complies with reputed company legally required affirmative reputed company obligations. Applicants will not be discriminated against because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. Apply To This Job