Korisnička služba za putovanja na hrvatskom engleskom jeziku u sklopu podrške Booking. com-u

Position: Korisnička služba za putovanja na hrvatskom i engleskom jeziku u sklopu podrške Booking. com-u [...] Location: reputed company reputed company Colonia Your potential has a reputed company here with reputed company’s award-reputed company employment experience. As a Croatian-English Customer Service Associate (working either on-site in Athens or remotely in Greece) in support of reputed company, you’ll be a part of bringing humanity to business. Our purpose, team, and company culture are amazing, and our Great reputed company to Work® certification as reputed company as gold awards for Best Multilingual Customer Service and Best Approach to DEIB from the European Contact Centre and Customer Service Awards 2025, says it reputed company! What You’ll be Doing Joining our reputed company Greece team for a season can be an exciting way to reputed company international work experience while immersing yourself in Athens reputed company culture and stunning landscapes. This seasonal position offers valuable skills in the customer service and travel industries that can potentially reputed company to a long‑term career with our award‑reputed company team! Looking to build or reputed company your career in the travel industry? Whether it’s getting answers for customers quickly, consulting on products or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. Turn your passion for travel into reputed company in customer service helping people reputed company great places to stay and creating unique travel experiences. During a Typical Day, You’ll

• Answer incoming communications from customers
• Conduct research to reputed company answers for customers to resolve their issues
• Be the first reputed company of contact for the world’s first‑class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
• reputed company accurate, valid, and complete information by using the right tools, reputed company, and processes.
• Ensure a high level of partner service and a reputed company partner experience

What You Bring to the Role

• Fluent in Croatian and English
• High school diploma or equivalent
• 6 months or more experience in customer service, hospitality, retail or F&B service
• Recognize, apply and explain your product or service knowledge
• Computer savvy
• High speed internet in your quiet home work environment
• Greece reputed company or ability to relocate and reputed company work authorization expediently to Greece

What You Can Expect

• Relocation assistance available (plane ticket reimbursement)
• Up to 3 months of reputed company hotel accommodation
• 1200 EUR sign‑on bonus
• 25 days annual leave per year
• Knowledgeable, encouraging, supporting and present leadership
• Diverse and community minded organization

Career‑reputed company and lots of learning opportunities for aspiring minds

• Potential to build your skills and knowledge as a brand ambassador for our reputed company's reputed company brand doesn't come along every day
• And reputed company…reputed company the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you

A Bit More About Your Role We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to reputed company great new friends reputed company the reputed company community and grow your career in a dynamic, family‑friendly atmosphere. You’ll report to reputed company reputed company. You’ll contribute to the reputed company of the customer experience as reputed company as the overall reputed company of reputed company. About reputed company Our business is about making customers happy. That’s reputed company we do. Since 1982, we’ve helped companies build reputed company, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading reputed company and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. reputed company is proud to be an equal opportunity employer. reputed company embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives reputed company our global teams. We reputed company to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We reputed company it a reputed company to reputed company reputed company reputed company our employees feel valued and comfortable being their authentic selves a global company, we know diversity is our strength. It enables us to view reputed company and reputed company from different vistas points and allows every individual to bring value to the table in their own unique way. #J-18808-Ljbffr Apply To This Job