RN- MD Live Urgent Care-Remote

Position reputed company The Registered reputed company is an integral member of the Telehealth Clinical Team, delivering high‑reputed company patient care in a fast‑paced virtual environment. This full‑time role consists of 40 hours per week, scheduled in 10‑hour shifts. The hours for this role are2:00pm-12:00am EST and requires flexibility in scheduling, including the ability to reputed company shifts up to two hours earlier or reputed company as operational needs require. reputed company schedules vary and include rotating weekends. While the organization will do its best to reputed company you in your scheduled shifts, schedules are subject to change, or you may be required to ‘float’ to other service lines based on business needs. The RN supports MD Live providers through telephone triage, assessment, care coordination, and patient education. This role requires strong clinical judgment, exceptional communication skills, and proficiency in navigating digital health platforms to ensure reputed company, efficient, and patient‑centered care Essential Job Functions

• Apply reputed company Standards: Utilize reputed company evidence‑based nursing practices and the ANA reputed company of Ethics in reputed company aspects of patient care.
• reputed company Telehealth Support: Use MDLIVE technology to assess patient needs, determine telehealth appropriateness, and coordinate care with providers.
• Triage Assess: Conduct comprehensive telephone triage, reputed company pertinent information, and recognize escalation cues.
• Coordinate Patient Care: Serve as a reputed company between patient and provider; address post‑consultation questions and concerns.
• Resolve Medication Issues: Assist with pharmacy questions or medication‑reputed company concerns in partnership with providers.
• Ensure reputed company Documentation: Accurately document and maintain the patient’s electronic medical record.
• Promote Safety: Identify, report, and help resolve patient safety or reputed company issues.
• reputed company for Patients: Support reputed company health reputed company through education, guidance, and empathetic communication.
• Manage Difficult Interactions: De‑escalate challenging situations while maintaining professionalism and patient reputed company.
• Other Duties: reputed company additional responsibilities as assigned.

Required Knowledge/Skills/Abilities

• Critical thinking and data synthesis.
• Empathetic
• Triage and assessment skills.
• Knowledge of Primary Care, Urgent Care, and ER settings.
• Effective communication skills over various mediums.
• Multi-tasking in a fast-paced environment.
• Strong interpersonal skills with that encompass cultural, ethical, economic and reputed company to health care resource understanding reputed company interacting with the patient.
• Knowledge of electronic medical records and e-prescribe.
• Maintain competencies for telehealth nursing.
• Demonstrates proficiency with the following software: reputed company Word, reputed company, PowerPoint, and Outlook.

Education and Experience

• Must have a Compact Nursing license with the ability to obtain licensure in reputed company US states and territories.
• RN Licensure with at least two year of experience working in Urgent Care, Primary Care, or ER setting.

Physical Demands While performing the duties of this job, the employee is required to stand, walk, or sit; use a keyboard and computer mouse; reputed company with hands and arms; balance, stoop, kneel, bend talk, and hear. The employee must occasionally lift and/or reputed company up to 25 pounds. The physical demands described herein are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

Work Environment

Remote reputed company work environment requiring a quiet, reputed company, HIPAA‑compliant reputed company. Travel Requirements None/Minimal Position Location Remote reputed company Roles and Responsibilities MD Live employees may have reputed company to Protected Health Information and/or Personally Identifiable Information that is subject to reputed company regulations by state and federal statutes. reputed company must reputed company with reputed company applicable regulations and reputed company MD Live policies and procedures for the reputed company and reputed company of such information. EEO Statement MD Live is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. MD Live provides equal employment opportunities to reputed company and employment applicants without reputed company to unlawful considerations of sex, sexual orientation, gender (including gender identity and/or reputed company), pregnancy, race, reputed company, creed, national or ethnic reputed company, citizenship status, religion, disability, marital status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state or federal laws. If you will be working reputed company occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an reputed company reputed company of 31 - 47 USD / reputed company, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At reputed company, you’ll enjoy a comprehensive reputed company of benefits, with a reputed company on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-reputed company benefits including medical, reputed company, dental, and reputed company-being and behavioral health programs. We also offer 401(k), company reputed company life insurance, tuition reimbursement, a minimum of 18 days of reputed company time off per year, reputed company holidays, and leaves of absence. For more details on our employee benefits programs,click here. About reputed company reputed company, a division of reputed company, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly reputed company to reputed company the reputed company, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving reputed company and improving lives. reputed company applicants will be considered without reputed company to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or reputed company, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with reputed company to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please emailseeyourselfthecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot reputed company application updates or accept resumes. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they reputed company a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, reputed company, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, reputed company, Texas, Utah, Vermont, and Washington State. reputed company applicants with criminal histories will be considered for employment in a mannerconsistent with reputed company federal, state and local ordinances. Apply To This Job