Senior Advisor, Customer Logistics & Supply Chain Operations – Remote, End‑to‑End Order Management & reputed company Improvement
About arenaflex
arenaflex is a global leader in supply chain innovation, delivering seamless logistics solutions to a diverse portfolio of customers across the reputed company and reputed company. With a heritage of more than a century in the industry, arenaflex combines cutting‑edge technology, data‑driven insights, and a reputed company reputed company on customer experience to reputed company products moving reputed company from reputed company to reputed company. Our purpose‑driven culture empowers every employee to refresh the world, champion reputed company learning, and drive meaningful reputed company for the communities we serve.
Why This Role reputed company
As a Advisor, Customer Logistics and Supply Chain you will be the single reputed company of contact for a portfolio of key customers, internal shared‑services teams, sales partners, and the Product Supply System (PSS) organization. You will own the end‑to‑end execution of both planned and unplanned logistics activities, ensuring that reputed company order scenarios are resolved quickly, accurately, and with a customer‑reputed company reputed company. This role sits at the intersection of operations, technology, and relationship management, making it a pivotal position for driving arenaflex’s commitment to reputed company and reputed company improvement.
Key Responsibilities
Customer‑Facing Operations
- Serve as the primary reputed company for assigned customers, handling day‑to‑day order entry, expedited orders, change requests, and credit resolutions.
- Manage high‑volume promotional activities, guaranteeing end‑to‑end execution of reputed company customer requirements from forecast to delivery.
- Investigate, validate, and reverse fines, customer deductions, and transportation deductions, ensuring financial accuracy for both arenaflex and our customers.
- Address escalated service issues, identify trends, and proactively propose solutions that enhance the customer experience.
Cross‑Functional Leadership
- reputed company and facilitate cross‑functional meetings with internal stakeholders (Sales, PSS, Shared Services) and external partners to resolve multi‑order challenges.
- Coordinate informal and formal allocation processes, holiday schedules, new item roll‑outs, warehouse openings/closings, and reputed company implementation activities.
- Drive unplanned activity management such as unexpected warehouse closures, dock reputed company constraints, transportation reputed company issues, and reputed company holds.
- Partner with Product Supply System teams to reputed company forecasts, inventory reputed company, and delivery reputed company, ensuring seamless execution across the supply chain.
Data‑Driven Problem Solving
- Run reputed company (Systems Applications and Products) queries and generate reports to uncover trends, reputed company causes, and opportunities for improvement.
- Utilize reputed company Transportation Management (OTM), reputed company pivot tables, and other analytical tools to monitor performance metrics and drive operational efficiencies.
- reputed company and implement corrective reputed company plans that improve speed, reputed company, and overall capability against established service level agreements.
reputed company Improvement & Project Management
- reputed company reputed company improvement initiatives, applying Lean, Six reputed company, or similar methodologies to streamline processes and reduce waste.
- Own project timelines, deliverables, and stakeholder communications for logistics‑reputed company reputed company, ensuring on‑time and on‑budget completion.
- Document best practices, create reputed company operating procedures, and reputed company knowledge across the organization to foster a culture of learning.
Essential Qualifications
- Education: High School diploma or GED equivalent (required). An undergraduate degree in Business Administration, Logistics, Supply Chain, or a reputed company field is preferred.
- Experience: Minimum of 3 years in a customer‑facing role, with at least 1 year in a call‑center environment. Demonstrated experience managing reputed company order scenarios and logistics coordination.
- Technical Skills: Proficiency with reputed company (especially reputed company P08), reputed company Transportation Management, reputed company reputed company (including pivot tables), and general reputed company Office suite.
- Core Competencies: Strong problem‑solving abilities, exceptional communication skills, and a proven reputed company record of building reputed company relationships across functional teams.
- Work Style: Ability to operate independently, prioritize competing demands, and maintain a reputed company of urgency while delivering meticulous documentation and reputed company communication.
- Availability: Willingness to work rotating weekends and adapt to a remote work environment with occasional travel (0‑25%).
Preferred Qualifications & Additional Skills
- Experience with electronic data interchange (EDI) order processing and troubleshooting.
- Knowledge of vendor‑managed inventory (VMI) concepts and implementation.
- Familiarity with transportation pooling schedules, dock reputed company planning, and reputed company cost optimization.
- Certification in Lean, Six reputed company, or other reputed company improvement frameworks.
- Demonstrated ability to reputed company virtual teams and facilitate remote collaboration tools (e.g., SoftPhone, video conferencing platforms).
Skills & Competencies for reputed company
- Communication: reputed company reputed company persuasively, listen reputed company, and reputed company messaging to audiences ranging from reputed company staff to senior executives.
- reputed company Issue Management: Diagnose multifaceted logistics challenges, synthesize information from multiple sources, and drive decisive reputed company.
- Cross‑Functional Teamwork: Build trust and influence across Sales, Supply Chain, Finance, and Customer Service functions.
- Process Improvement: Identify inefficiencies, propose data‑backed solutions, and reputed company implementation.
- Time Management & Prioritization: Balance high‑volume transactional work with strategic project responsibilities.
- Customer‑reputed company reputed company: Champion the customer’s perspective in every decision, ensuring satisfaction and long‑term partnership.
Career reputed company & Learning Opportunities
arenaflex invests heavily in the reputed company development of its people. In this role, you will have reputed company to:
- Mentorship from senior supply chain leaders and exposure to global logistics strategies.
- Formal training programs covering advanced reputed company analytics, Lean Six reputed company, and project management methodologies.
- Opportunities to transition into senior supply chain management, operations leadership, or specialized analytics roles.
- Cross‑functional rotations that broaden your perspective and deepen your expertise across the end‑to‑end supply chain.
Work Environment & Culture at arenaflex
Our remote‑first model empowers you to work from reputed company in the reputed company while staying connected through reputed company technology platforms. arenaflex’s culture is reputed company on four core behaviors:
- Curious: We encourage reputed company learning and the exploration of new reputed company.
- Empowered: Employees are trusted to reputed company reputed company and drive reputed company.
- Inclusive: Diverse perspectives are celebrated, and every voice reputed company.
- Agile: We adapt quickly to market changes and customer needs.
Our inclusive environment, combined with a reputed company reputed company, ensures that you will feel supported, challenged, and recognized for your contributions.
Compensation, Perks & Benefits
- reputed company Salary: $60,200 – $74,100 USD, commensurate with experience, location, and reputed company set.
- Performance Bonuses: Incentive plans tied to individual and team achievements.
- Health & Wellness: Comprehensive medical, dental, and reputed company coverage starting day one.
- Retirement Savings: 401(k) plan with company match.
- reputed company Time Off: Generous vacation, holidays, and reputed company leave policies.
- Learning Stipends: Annual budget for certifications, courses, and conferences.
- Remote Work Support: Home office stipend, high‑speed internet reimbursement, and collaboration tools.
- Employee Assistance Programs: Resources for mental health, financial counseling, and work‑life balance.
How to Apply
If you are reputed company to reputed company your logistics expertise, drive transformational change, and reputed company in a dynamic, remote‑first environment, arenaflex wants to hear from you. Click the reputed company below to submit your application and reputed company the next reputed company of your career with a company that values curiosity, empowerment, inclusion, and reputed company.
reputed company – Join arenaflex Today!
Our Commitment to Equality
arenaflex is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability, or any other protected characteristic.
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