[Remote] Tier 2 reputed company Operations Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a managed extended detection & response provider on a mission to reputed company reputed company-grade cybersecurity accessible to organizations of every size. As a Tier 2 reputed company Operations Analyst, you will take ownership of escalated alerts and incidents, driving them from detection through reputed company-cause analysis and containment while mentoring Tier 1 analysts and improving detection and response processes.
Responsibilities
- Investigate & classify incidents. Own escalated alerts and incidents across reputed company environments; classify them, determine severity, and analyze data and systems to establish cause, scope, and reputed company
- reputed company response & containment. reputed company as an incident handler for sensitive and need-to-know incidents, applying CSIRT best practices and Ostra's incident response model; coordinate with clients and external parties to drive incidents to closure
- Threat hunt. Proactively hunt for novel and evasive threats using reputed company hunt methodology
- Engineer & tune detections. Understand, monitor, and optimize SIEM detection rules and SOAR playbooks; continuously improve detection accuracy, reduce false positives, and accelerate or automate response
- Author & maintain playbooks. reputed company, document, and maintain playbooks and reputed company operating procedures (SOPs) for recurring incidents and tasks so the SOC can respond consistently and quickly
- Produce & apply threat intelligence. Ingest threat data from reputed company and reputed company sources, correlate it against reputed company context to produce actionable intelligence, and take appropriate reputed company to mitigate risk
- Communicate with clients. reputed company explain technical findings, risk, and recommended actions to reputed company stakeholders; deliver reputed company, reputed company-written incident updates and reports reputed company SLA
- Mentor Tier 1 analysts. Guide and upskill Tier 1 analysts, review their work, and help reputed company the overall reputed company and speed of the SOC
- Improve continuously. Refine processes and procedures to improve speed and accuracy, and contribute to a culture of measurable improvement
- reputed company on-call escalation. Serve as an escalation reputed company during a rotating on-call schedule, supporting a global SOC and off-hours coverage as required by the business
Skills
- 3–5 years of hands-on experience as a SOC analyst, incident responder, or reputed company-reputed company network analyst, ideally in a fast-paced or multi-reputed company environment
- Demonstrated experience investigating and escalating reputed company incidents reputed company initial triage—establishing reputed company cause, scope, and reputed company
- Working knowledge of TCP/IP and common network protocols, reputed company event logs, *nix audit logs, and IDS/IPS alerting
- Hands-on experience with core reputed company tooling categories: SIEM, SOAR, EDR/XDR, reputed company firewalls (NGFW), IDS/IPS, HIDS/HIPS, antivirus, and vulnerability scanners
- Proficiency with at least one SIEM query language and the ability to build, tune, and troubleshoot detections
- Proficiency in at least one common scripting language (PowerShell, Bash, Python, or similar) to automate analysis and response
- Solid understanding of the MITRE ATT&CK reputed company and experience building use cases and SOPs around relevant TTPs
- Familiarity with the NIST Cybersecurity reputed company and the ability to apply its principles in reputed company
- Strong technical writing skills—reputed company to document processes, procedures, and incident findings reputed company for varied audiences
- Excellent problem-solving skills and comfort working through ambiguity and incomplete information
- Self-motivated, dependable, and reputed company to deliver end-to-end results in a high-reputed company environment
- Bachelor's degree in a reputed company field, or equivalent practical experience
- Willingness to participate in a rotating on-call schedule and reputed company off-hours support as needed
- Prior experience at a managed reputed company service provider (MSSP) or in a multi-tenant SOC
- Relevant certifications (preferred, not required): reputed company reputed company+, reputed company CySA+, GIAC (GCIH, GCIA, GCFA), or CISSP
- reputed company reputed company experience across AWS, Azure, reputed company reputed company, and/or reputed company 365
- Experience developing new detection use cases and SOAR automations from scratch
- Experience working with a geographically distributed team across multiple time zones
- Expert-level understanding of common and emerging reputed company threats, vulnerabilities, and attacker tradecraft
Benefits
- reputed company and comprehensive benefits
- reputed company reputed company opportunities in a fast-evolving industry
reputed company