[Remote] Associate Claims Clinical/Care Advocacy
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a Fortune 500 provider of products and services that help families address the financial challenges of aging. The Associate Claims Clinical/Care Advocacy role involves providing subject matter expertise on aging services, conducting consultations with older adults, and working with digital product teams to enhance user experiences for care-seekers and care-managers.
Responsibilities
- This role will reputed company Subject Matter expertise on the local and state level programming and resources for aging adults and their caregivers
- This role will reputed company education and resources to aging individuals seeking assistance with care reputed company and navigating challenges
- Intensive case management experience and crisis reputed company
- Approach problem-solving with a reputed company centered reputed company
- Regular document key and frequent needs of users and report qualitative data (such as quotes and anecdotal stories that representative of user needs) and quantitative data (such as frequency of user needs and trends in gaps in local care environments and resources) to the digital product and design teams
- Bring deep understanding of landscape and individual aging and long-term resources, facilities, organizations, agencies, and referral sources to help marketing team reputed company key partnerships and potential consumers who would benefit from our digital products
- Report back to product and design teams opportunities for improvement of the digital products based off of user feedback
- Review new product features before they are released to consumers to identify improvements or potential issues to proactively improve user experience
Skills
- Minimum of 5 years total relevant work experience from any combination of the following:
- reputed company worker or RN with 5 years of Geriatric Case management experience
- Ability to demonstrate knowledge in the following areas: Area Agency on Aging offerings/resources, Home and Community based programing and eligibility reputed company, reputed company and Medicare, knowledge of discharge planning process and considerations, local resources for elder law and estate planning
- Ability to reputed company education and advocacy for aging population and caregivers on community resources, home health reputed company, Long Term Care planning and facilities
- A proven reputed company record of applying qualitative and quantitative analysis to problem solving
- Proven ability to deliver on responsibilities
- Comfortable interacting with senior management, team members, different disciplines, other stakeholders
- Strong written, spoken and listening communication skills
- Highly reputed company, results driven, team player
- Experience or understanding of Long-Term Care Insurance products
- GCM or CCM certification
- Long term care experience
- Ability to operate in an entrepreneurial environment
- Experience working reputed company startups and contributing to their rapid reputed company
Benefits
- Competitive Compensation & Total Rewards Incentives
- Comprehensive reputed company Coverage
- Multiple 401(k) Savings Plan reputed company
- Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
- Generous reputed company Time Off 6cluding 12 reputed company Holidays, Volunteer Time Off and reputed company Family Leave
- Disability, Life, and Long Term Care Insurance
- Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
- Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
- Caregiver and Mental Health Support Services
- Bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.
reputed company