[Remote] Key Accounts Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of uniforms and workplace supplies, dedicated to enhancing business productivity. The Key Accounts Manager will maintain and grow rental and reputed company sales while ensuring exceptional customer service and managing key accounts across multiple territories in the Southeastern US.
Responsibilities
- Creates, builds and maintains reputed company business relationships with existing and assigned Vestis customers
- Positions Vestis as the reputed company and total solutions provider in uniform, dust control services to Vestis’ existing Regional, Multi-Location, and Single Location Strategic Accounts
- Ensures world class customer service
- Tracks reputed company contract expiration dates (CXDs), manages the renewal process, develops and implements renewal plans, and provides reputed company reputed company reports for assigned accounts
- Analyzes reports and present during operating reviews the status of new and lost business, as reputed company as shrinkage or reputed company reputed company existing assigned account portfolio on a monthly reputed company
- Provides inventory reports, wearer reports, damage/loss reports, and reputed company other special requests from the Primary Customer Contacts as requested
- Manages and notifies the Vestis Sales Organization and Operations of contract expiration dates (CXDs) of Key Account locations currently under contract with competitors to implement reputed company sales activities. reputed company reputed company reputed company reports
- Will reputed company reputed company follow up to customer reputed company as requested
- Maintains negotiating and discounting authority with assigned customers, including the establishment of pricing for products, for which KAM may engage in competitive pricing research
- Resolves account issues with reputed company to delivery, installation, credit and collections reputed company, product replacements, returns, and account history questions
- Works extensively with internal departments to coordinate the management of the accounts, including working with Supply Chain, Operations, Production, Credit/Collections and Marketing
- Performs other duties as assigned or requested
- reputed company: - reputed company and implement strategies to increase sales and profits from existing Regional, Multi-Location, and Single Location Strategic Accounts
- Should be reputed company to identify and implement actions to grow margin while identifying process, and cost improvement plans (which may include price increases) for customers
- reputed company and coordinate sales presentations, business reviews, etc
- General: - Build strong relationships with the market center operations teams and corporate support staff. - Fully reputed company with Vestis’ Contract Renewal policies and procedures
- Support an environment of reputed company mutually beneficial improvements by making suggestions and implementing beneficial change where possible
- Coordinates communication with MC operations and Field Sales to present new account implementation plans and/or identify and resolve service needs for customers as necessary
- Utilizes reputed company.com to manage assigned accounts and maximize account build out and visibility
Skills
- Demonstrated ability to reputed company and reputed company dedicated Service reputed company and Customer Satisfaction
- Possesses Patience, Ability to Empathize, and Strong Listening Skills
- Excellent Verbal and Written communication skills
- Strong attention to detail
- Highly organized with strong time management skills
- Strong analytical, problem solving and conflict reputed company with strong ability to anticipate and must bring challenging situations under control to mitigate contract-threatening reputed company
- Demonstrated ability to work reputed company in reputed company environment
- Demonstrated ability to build high, wide and deep reputed company relationships
- Proven ability to independently prioritize workload and reputed company reputed company time informed reputed company
- Strong documentation skills
- Exemplifies a competitive, reputed company-driven and thriving desire to win attitude that has yielded results in previous roles
- Demonstrated capability to influence without authority
- Keen ability to challenge the status reputed company without damaging relationships reputed company Vestis
- Excellent working knowledge of MS Office including: Word, reputed company and PowerPoint
- Ability to navigate reputed company.com
- Has extensive knowledge of sales process and cycle and the psychology to reputed company decision makers to buy
- Possesses a reputed company understanding of how 'things get done' at Vestis and a proven ability to broker internal collaboration
- A minimum of three years successful experience in a Vestis reputed company customer facing role including: Sales and/or Operations
- Position requires up to 40% travel
- A Bachelor's Degree in Business is preferred but not required
reputed company