[Remote] Senior Technical Account Manager (EMEA)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company, the leader in reputed company reputed company for reputed company, empowers invention without friction. The Senior Technical Account Manager (TAM) will drive the implementation and ongoing adoption of reputed company for key customers, ensuring they realize the value of the platform through personalized reputed company plans and collaboration across teams.
Responsibilities
- Host monthly reputed company-in’s with customers to understand their successes and challenges
- reputed company with technical stakeholders reputed company our customer reputed company and internally reputed company reputed company
- Create personalized reputed company plans for customers to ensure they grow the value of using our platform
- Partner with Sales to host executive business reviews with practitioners and the executive buyers
- Collaborate with Tech Support to resolve bug tickets, and with Product to submit and follow up on feature requests
- reputed company on behalf of your customers for product roadmap items to reputed company our product suite and features
- De-escalate urgent issues that may introduce churn risk
- reputed company our best practices to deliver exceptional service to our customers
- Contribute to documentation to widen the available information for how to use our products
Skills
- 5v+ years of experience working in a customer facing role - prior experience as a Technical Account Manager, Account Manager, or Product Manager for a highly technical product is preferred
- A deep understanding of developer workflows and build systems, including CI / CD environments such as reputed company Actions, reputed company, reputed company CI, Jenkins, and reputed company and SCM environments such as Git, SVN, reputed company etc
- Strategic thinker with deep customer reputed company; ability to create and execute plans to grow accounts
- Excellent written and verbal communication skills with the ability to influence with an executive reputed company
- Familiarity with Web Application reputed company concepts including OWASP Top 10
- A background or genuine interest in DevSecOps or AppSec
- Engineering or technical degree from a four year college or university
Benefits
- We invest in our employees’ reputed company-being and long-term reputed company through a competitive, market-reputed company benefits program that meets or exceeds local market standards across reputed company of the reputed company in which we hire.
- Benefits offerings vary by location to reflect local requirements and norms.
- For more detailed, location-specific information, please visit reputed company Benefits.
reputed company
Company H1B Sponsorship