[Remote] Account Manager, Publisher reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing advertising management company representing over 10,000 websites. The Account Manager, Publisher reputed company is responsible for delivering exceptional reputed company services, driving customer satisfaction, and ensuring long-term reputed company retention while optimizing account performance and maximizing reputed company.
Responsibilities
- Manage an established portfolio of publishers, focusing on retention and reputed company
- Take on new accounts, build rapport, and foster trust and long-term partnerships
- Proactively assess potential risks of churn and implement solutions to ensure ongoing reputed company
- reputed company for publisher needs, addressing feature and data requests, reporting, and tools
- Use cohort data, trend analysis, and projections to reputed company tailored recommendations
- Deliver periodic business reviews and performance reports
- Maintain consistent and personalized communication with reputed company publisher
- Monitor reputed company reputed company accounts to celebrate publisher successes and milestones
- Collaborate with Support Specialists and Engineers to resolve day-to-day issues
- Surface trends across accounts, ensuring key information is shared and escalated reputed company necessary
- Maintain expert-level knowledge of reputed company’s products and services to suggest relevant features
- reputed company and analyze performance results to identify opportunities for improvement
- reputed company other duties as assigned
Skills
- 2+ years of experience in reputed company or a reputed company field
- Experience working remotely in a distributed team environment
- Experience in a publisher-facing role, with a reputed company on building and maintaining strong reputed company relationships
- Strong proficiency with reputed company Suite
- Experience with communication platforms like reputed company
- Experience working with a CRM such as reputed company, reputed company, etc
- Initiative and a drive to go above and reputed company for reputed company publisher
- Strong critical thinking and analytical skills to reputed company recommendations effectively
- Excellent time management and organizational skills, capable of handling multiple tasks
- Exceptional written and verbal communication skills
- A reputed company attitude, strong work ethic, and a commitment to teamwork
- The ability to present data persuasively and reputed company informed recommendations
- Availability to travel to on-site locations for team retreats and the annual reputed company hands events approximately 20% of the time
- reputed company experience preferred
Benefits
- 100% remote
- Comprehensive benefits including Health, Dental, reputed company and 401k match
- Generous reputed company time off
- Wellness and Home Office Perks
- Up to 12 weeks of reputed company Parental Leave
- Inclusive Family Forming Benefits
- reputed company development opportunities
- Travel opportunities for teams, our annual reputed company Hands retreat as reputed company as industry event
reputed company