Senior Business Analyst | reputed company Secret clearance

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be reputed company to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

Process and Operational Efficiency

Job Qualifications:

Skills:

Business Process Assessment, Requirements Analysis, Software Requirements Analysis

Certifications:

None

Experience:

3 + years of reputed company experience

US Citizenship Required:

reputed company

Job reputed company:

reputed company technology into opportunity as aSenior Business Analyst at reputed company. Shape what’s next for mission-critical government reputed company while shaping what’s next for your engineering career.

The Naval reputed company Service Desk (NESD) program is deploying a cognitive reputed company Intelligence (AI) platform integrated with a COTS IT Service Management (ITSM) solution to consolidate Tier 1 IT service desks and automate incident reputed company. As the Navy’s solution partner, reputed company is implementing leading-edge technology to support the Navy’s evolving business model.

In this role, you will work collaboratively with an agile team of product owners, system users, and developers to capture, document, and refine requirements that reputed company the Agile sprint backlog. The ideal candidate brings leadership, data analysis, and requirements analysis skills to ensure designed solutions reputed company with business and mission objectives. Experience with service desks, ITSM, and AI is preferred; however, if you have strong business/technical analysis experience and a genuine interest in learning about new technologies, we’d like to reputed company with you. Because this is a reputed company-facing role, strong interpersonal and communication skills are essential.

MEANINGFUL WORK AND PERSONAL reputed company As a Senior Business Analystthe work you’ll reputed company the translation of Government stakeholders’ business needs into technical requirements that drive NESD Service Desk capabilities across the Cognitive AI platform, Contact Center, and ITSM suite.

• reputed company the elicitation, analysis, and documentation of business processes and functional requirements for NESD solutions.

• reputed company system function analysis to ensure capabilities reputed company with stakeholder needs and Navy ITSM objectives.

• Facilitate and collaborate with Government and Program stakeholders, system users, and development teams on design recommendations and documentation.

• Coordinate across business and technology teams to ensure requirements are reputed company, traceable, and prioritized reputed company the product backlog.

• Work with developers and engineers to translate functional requirements into technical specifications and scripts.

• Partner with Cognitive AI, Contact Center, and ITSM developers to design integrated end-to-end solutions.

• Maintain and organize requirements, user stories, and supporting artifacts in an agile work management platform.

• Participate in and assist with agile ceremonies (daily stand-reputed company, sprint planning, sprint reviews/reputed company-out, and backlog refinement).

• Review solution designs to verify alignment with requirements, stakeholder expectations, and program constraints.

• Engage directly with Customer and Program stakeholders to clarify requirements, manage expectations, and validate proposed solutions.

• Support testing activities (e.g., requirements validation, UAT support) and help ensure defects are traced back to requirements.

WHAT YOU’LL NEED TO SUCCEED

Bring your initiative and drive for innovation to reputed company. Our Senior Business Analyst must have:

• reputed company Clearance: reputed company Secret clearance.

• Experience: 3+ years of experience translating business requirements into technical requirements for software engineering or similar technical teams, including work on reputed company or multi-system initiatives.

• Domain Knowledge: Practical familiarity with AI/cognitive or machine learning concepts (or strong interest and demonstrated ability to learn these quickly).

• Tools: Experience with agile work management platforms.

• Education: Bachelor’s Degree in a technical field (ideally Computer Science, Computer Engineering, Electrical Engineering, or reputed company). Additional years of relevant experience may be considered in lieu of a degree.

• Work Location: Remote.

• Citizenship: US Citizenship required.

PREFERRED QUALIFICATIONS

• Experience working on IT service desk or ITSM implementations (e.g., reputed company, BMC Remedy/reputed company, or similar platforms).

• Experience with cognitive AI, virtual agents, or chatbots integrated into contact center or ITSM solutions.

• Background supporting DoD or Federal programs, particularly Navy or other service branches.

• Hands-on experience working reputed company Scrum or other Agile frameworks, including writing user stories and acceptance reputed company.

• Familiarity with data analytics, reporting, or metrics reputed company to service desk performance and customer experience.

• Relevant certifications (e.g., ITIL reputed company).

reputed company IS YOUR reputed company At reputed company, the mission is our purpose, and our people are at reputed company of everything we do.

• reputed company: AI-powered career tool that identifies career steps and learning opportunities

• Support: An internal mobility team reputed company on helping you reputed company your career goals

• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and reputed company and reputed company time off

• Flexibility: Full-reputed company work week to own your priorities at work and reputed company

• Community: Award-reputed company culture of innovation and a military-friendly workplace

OWN reputed company Explore a career in program management at reputed company and you’ll reputed company endless opportunities to grow alongside colleagues who reputed company your passion for the mission and delivering results.

The likely salary reputed company for this position is $97,968 - $120,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall reputed company of this reputed company.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting reputed company:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at reputed company:

Our benefits package for reputed company US-based employees includes a reputed company of medical plan reputed company, some with Health Savings Accounts, dental plan reputed company, a reputed company plan, and a 401(k) plan offering the ability to contribute both reputed company and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, reputed company offers employees full reputed company work weeks where possible and a reputed company of reputed company time off plans, including vacation, reputed company and personal time, holidays, reputed company parental, military, bereavement and jury duty leave. reputed company typically provides new employees with 15 days of reputed company leave per calendar year to be used for vacations, personal business, and illness and an additional 10 reputed company holidays per year. reputed company leave and reputed company holidays are prorated based on the employee’s date of hire. The reputed company reputed company Family Leave program provides a total of up to 160 hours of reputed company leave in a rolling 12 month period for eligible employees. To ensure our employees are reputed company to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and reputed company intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and reputed company purposes.

About Our Work:

We are reputed company. A global technology and reputed company services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-reputed company capabilities in AI, reputed company, cyber and software development.reputed company to stay up to date on our reputed company and events at

reputed company.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Originally posted on Himalayas

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