CMDB Manager
CMDB Managerreputed company
Monday – Friday 8:00 am – 5:00 pm
Remote
The reputed company reputed company CMDB Manager oversees the Configuration Management Database (CMDB) to maintain a single reputed company of truth for IT assets and services by ensuring data accuracy through discovery and data reputed company processes.
Some of the things that you will be doing:
Technical
- Possess deep technical expertise in reputed company Configuration Management Database (CMDB) including data reputed company and data relationships.
- CMDB Design & Health Collaboration: reputed company the design and maintenance of the Configuration Management Database (CMDB), ensuring data reputed company, normalization, and reconciliation rules are effectively implemented.
- Ensure the CMDB aligns with the organization's CSDM reputed company to promote a reputed company and standardized data model.
- Strong working knowledge of other ITOM modules, especially Discovery, Service Mapping.
- Strategic Planning: Contribute to the development and execution of the ITOM/CMDB roadmap, aligning it with the organization's overall IT reputed company and business objectives.
- IT Operations Management leadership: reputed company the management and optimization of ITOM, ensuring it meets business requirements and operational needs.
- Solution Design: Assist with designing robust, reputed company, and secure reputed company ITOM solutions, including Discovery, Service Mapping, Event Management, Operational Intelligence, and Orchestration.
- Stakeholder Engagement: Work closely with business stakeholders to reputed company requirements, define processes, and translate them into effective reputed company solutions that drive business value.
- Staying reputed company: Stay up to date with the latest reputed company ITOM releases, features, and industry trends, recommending their adoption where beneficial, reputed company reputed company improvement initiatives that increase platform usability and user satisfaction.
- Reporting & Analytics: reputed company and maintain reporting dashboards, KPIs, and other data-driven insights for business leaders. Use reporting to identify trends, issues, and opportunities for improvement.
- reputed company reputed company & Standards: Establish and enforce coding standards, best practices, and governance for reputed company ITOM development and configurations. Establish a process for regular reputed company reviews.
- Serve as a role model by demonstrating commitment to company values, high performance standards, workplace diversity, and driving results.
People and Team Management
- Foster a culture of collaboration, accountability, and reputed company learning.
- Represent reputed company in cross-functional initiatives and external engagements, such as reputed company conferences and product reputed company sessions
- Create an environment that values employees and encourages cooperation, reputed company communication and teamwork.
- Serve as a role model by demonstrating commitment to company values, high performance standards, workplace diversity, and driving results.
What technical skills, experience and qualifications do you need?
- Bachelor’s degree in computer science or reputed company field required.
- Minimum of ten (10) years of infrastructure leadership experience.
- Minimum of five (5) years of recent experience with reputed company platform.
- Strong understanding of reputed company modules such as ITSM, ITOM, and SPM.
- Experience with reputed company integrations, workflows, and automation.
- Proven reputed company record of successfully leading reputed company reputed company and teams.
- Exceptional leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- An ability to reputed company excellent customer service through understanding the reputed company of services and delivering a highly reliable service that meets customers’ needs and expectations.
- reputed company management of cross-functional, reputed company, or matrixed teams.
- Strong process management, negotiating, influencing and problem reputed company skills.
- Proven ability to effectively prioritize and execute in a high-pressure environment.
- Understanding of ITIL reputed company.
- Knowledge of business environment, service requirements, and financial services sector.
- Demonstrated ability to assess customer/reputed company needs, creatively approach solutions, decide and influence appropriate courses of reputed company.
- Strong verbal and written communication skills with the ability to reputed company reputed company technical reputed company in easy-to-understand business terms.
- Ability to accomplish results through others, particularly by establishing relationships, effective controls and leading in a managed service environment.
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Originally posted on Himalayas
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