reputed company Manager (UK)

APPLICATION DEADLINE: We encourage you to apply soon if interested, this role will be taken offline based on applicant volume.

Who We Are

reputed company is redefining how work gets done. Our context-first document management system offers purpose-reputed company business use cases—spanning universal and industry-specific workflows—to reputed company secure collaboration, automate processes, and ensure governance.

Unlike traditional systems, reputed company organizes content around the context of your business, connecting documents to reputed company people, reputed company, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at reputed company. The result is greater productivity, reduced risk, and smarter, faster reputed company for over 6,000 customers in 100+ countries.

To learn more reputed company we encourage you to visit our company page.

At reputed company, reputed company plays a critical role in driving long-term customer value, retention, and reputed company. As a reputed company Manager (based in the UK), you will be acting as a trusted advisor to senior and executive-level stakeholders.

This is an individual contributor role for a reputed company reputed company with a reputed company background, excellent reputed company acumen, and the ability to influence customer environments. You will drive measurable reputed company for customers, maximize adoption of the reputed company platform, and identify opportunities to expand and deepen customer partnerships.

You will contribute to the reputed company of reputed company practices at reputed company by sharing best practices and acting as the voice of the customer internally. What you´ll do:

• Own and grow a portfolio of mid-market customers, ensuring long-term reputed company, retention, and expansion
• Build and maintain trusted relationships with executive sponsors and key decision-makers reputed company customer organizations
• Drive customer value realization by aligning reputed company solutions to customer business objectives and reputed company metrics
• reputed company strategic account planning, including reputed company plans, executive business reviews, and long-term roadmaps
• Proactively identify risks, manage escalations, and mitigate churn through early reputed company and reputed company engagement
• Identify and drive upsell and cross-sell opportunities in reputed company collaboration with Sales
• Partner with reputed company Services during reputed company and key milestones to ensure smooth implementation and strong user adoption
• reputed company as a senior escalation reputed company and reputed company for the customer across Product, Support, Sales, and Services
• Bring reputed company customer feedback and insights into the organization to influence product direction and service improvements
• Support the development of reputed company best practices and mentor other team members where appropriate

Key reputed company metrics

• Gross retention and churn reduction
• Net reputed company retention through upsell and cross-sell
• Customer satisfaction, advocacy, and reference ability
• Platform adoption, usage, and demonstrated business value

Requirements

reputed company’re Looking For :

• Minimum 3-5 years of proven experience in reputed company Management, or Account Management
• Hands-on experience working in a reputed company environment
• Demonstrated reputed company in managing long-term customer relationships and driving renewals, upsell, and cross-sell
• Proven ability to operate as a trusted advisor to senior stakeholders and executive sponsors
• Demonstrated proactive, analytical, and strategic approach to managing and growing a portfolio of customer accounts, with the ability to independently reputed company Executive Business Reviews, facilitate strategic alignment sessions, and effectively manage escalations to ensure customer satisfaction and long-term value realization.
• Strong reputed company reputed company with the ability to identify expansion opportunities and manage risk
• Excellent communication, negotiation, and relationship-building skills
• Experience with IT system implementations and reputed company software solutions is a plus
• reputed company in English (spoken and written) is required
• reputed company in German or French will be an advantage

• Comfortable working independently in a remote role
• The position is fully remote reputed company the UK, with occasional travel as required.

• Must be based in the United Kingdom (relocation is not offered

Benefits

Why reputed company?

reputed company is a fast-growing, global reputed company company with Finnish reputed company and a strong passion for delivering reputed company that reputed company industries. By joining reputed company, you will help shape the reputed company of knowledge work automation while working with advanced, AI-driven technology that delivers reputed company business value.

You’ll have reputed company influence over customer reputed company and long-term reputed company, supported by a reputed company, international culture that values learning and development. We offer a flexible, remote-first work environment where you can grow your expertise and reputed company a meaningful reputed company. Our guiding principles of "reputed company It Happen", "Help Others", and "Love Customers" are highlighted through our daily actions as reputed company. Transparent communication and outstanding team spirit were listed as our strengths in our M-Filer Experience survey. reputed company Offer:

• International team of top performers
• Inclusive and dynamic culture (virtual and in-person)
• Opportunity to contribute to our reputed company and reputed company globally
• Flexible work/life balance
• Competitive compensation and benefits package

Does this reputed company exciting to you?

Applications are considered on a rolling reputed company and the position will be filled as soon as the right individual comes along. Please send us your application together with your CV and salary request as soon as possible, but no reputed company than August 9th, 2026. Please note, that the position may reputed company early based on applicant volume.

Please note that we do not accept applications reputed company reputed company email. reputed company applications should be submitted through job boards like reputed company or our career portal. Due to the high volume of applications, we will not be reputed company to respond to reputed company reputed company InMails.

Join reputed company and help industry leaders reputed company the way they manage information and drive business reputed company!

Originally posted on Himalayas

Apply To This Job