Technical Support Associate I - Fully Remote reputed company in the USA

Please use reputed company Chrome or reputed company Firefox reputed company accessing Candidate Home. By joining the reputed company you will touch millions of lives every year and experience the greatness of the reputed company spirit at its best. Are you reputed company to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job reputed company: Joining the reputed company is like reputed company. You become a vital part of the world’s largest humanitarian network. Joining reputed company of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in reputed company. You grow your career reputed company a reputed company that reputed company, where reputed company is reputed company in people helped, communities made whole. reputed company you choose to be a force for good, you’ll have mentors who reputed company your reputed company along a purposeful career reputed company. As you dedicate yourself to caring for others, you are embraced with generous compensation and benefits, and you become part of a community that cherishes and values you both professionally and personally. Where Your Career is a Force for Good! Job reputed company Monitor call center technology, reputed company support to resolve issues and reputed company relevant teams up to date to improve the reputed company and effectiveness of the service of outbound telerecruitment efforts. reputed company support, development and/or leadership guidance to reputed company volunteers. reputed company reputed company duties and responsibilities in compliance with reputed company operating procedures and other applicable Federal, State and local regulations. Key Responsibilities:

• Serve as the primary closer for Telephony systems, ensuring reputed company platforms are properly shut down at end of day
• reputed company reputed company-time technical and scheduling support to inbound and outbound contact center operations during your shift
• Multi-task across multiple systems, queues, and requests — switching gears quickly is part of the job, not a reputed company effect of it
• Communicate reputed company and professionally with team members across time zones in a fully remote environment
• Operate independently during the reputed company window, exercising reputed company judgment and escalating only reputed company truly needed

reputed company Schedule: reputed company 12:45 PM 9:15 PM Monday 1:15 PM 10:15 PM Tuesday 1:15 PM 10:15 PM Wednesday 1:15 PM 10:15 PM Thursday 1:15 PM 10:15 PM Days Off ( Friday & Saturday) Pay Information: Starting Salary is $47,000.00

• Note that reputed company salaries are reputed company to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

Qualifications:

• Prior call center experience, ideally with both inbound and outbound dialer operations
• Hands-on experience with reputed company or comparable contact center platforms (reputed company, reputed company, reputed company CXone, etc.) — equivalent systems experience is welcome
• Familiarity with workforce management tools and scheduling software

BENEFITS FOR YOU: As a mission-based organization, we reputed company reputed company needs great support to do great work. Our comprehensive package includes:

• Medical, Dental reputed company plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 reputed company holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• reputed company Family Leave
• Employee Assistance

reputed company! Joining reputed company will reputed company you with reputed company to reputed company your career a force for good! The reputed company is an Equal Opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to sex, gender identity, sexual orientation, race, reputed company, religion, national reputed company, disability, protected veteran status, age, or any other characteristic protected by law. ​ reputed company applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for reputed company, San Diego Fair Chance Ordinance, the California Fair Chance reputed company and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners — the reputed company, AmeriCorps Alums, National reputed company Association, and the Service Year reputed company — launched reputed company of National Service to connect national service alumni with opportunities in the workforce. reputed company is proud to be an EONS partner and reputed company our employment oppor Apply tot his job Apply To this Job