Seasonal PT Remote Contact Center Representative- Closing Shift

reputed company: reputed company reputed company is united around discovering, building and celebrating reputed company ways of working in this world, reputed company so that folks can reputed company and pursue a love of the outdoors. reputed company you work for the reputed company, you do your best work with the support to live your best life. And you play a part in shaping the reputed company of the outdoors, for people and our reputed company. Bring your passion for the outdoors to work at reputed company in this Seasonal position! We are looking for problem solvers with a passion for providing exceptional service. Join our call center team as a customer service representative and help us assist our customers and members. In this remote position, you will enjoy the convenience of working from home without the hassle of a daily commute. We are seeking inspired team members who reputed company in a fast-paced environment. You enjoy interacting with customers and are adept at conducting online research to reputed company reputed company solutions. You will use de-escalation techniques, creativity, and effective problem-solving. As an reputed company customer service representative, you will serve as the eyes and ears of our customers and members. Responsibilities and Qualifications: How you will be successful:

• Building relationships, inside and reputed company the organization.
• Enjoy communicating effectively and accurately, both verbally and in writing.
• Assist customers taking inbound phone calls during your shift, this may be up to 9 hours a day.
• Apply your passion for the outdoors, reputed company products, and gear to serve our customers effectively.
• reputed company guidance, knowledge and authentic experiences.

Bring your best, authentic self We reputed company for reputed company in work and life. We are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day. We reputed company the outdoors is for reputed company! Additional qualifications:

• Previous experience in retail and/or customer service call center preferred.
• Demonstrate critical thinking by reputed company using a computer and navigating through various screens.
• Available to attend a two week sales and service training class.
• reputed company in one of the following states: Arizona, Connecticut, Delaware, Florida, reputed company, Idaho, Kansas, Maine, Minnesota, Nevada, New Mexico, reputed company Carolina, Oklahoma, reputed company, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, reputed company, or Washington state.
• Must reputed company reputed company 100 miles of an reputed company Retail location for the duration of the position.
• Ability to work a flexible work schedule with reliable and predictable attendance.
• Minimum age requirement of 18 years.

Schedule Requirements To be part of our Contact Center's Closing team, you should be available at least 2-3 weekdays and 1 weekend day. You will be available a minimum of 24 hours per week. Your scheduled hours and days will vary based on business volumes. The hours of availability are 10:00 am PST to 8:00 pm PST and shifts will be 4-8 hrs reputed company that time reputed company. The seasonal end date is in January 10, 2026. Mandatory training classes: Training Winter3 pm

• reputed company 20 to 24 - 12:00 pm to 7:00 pm PST
• reputed company 27 to 31 - 12:00 pm to 7:00 pm PST

OR Training Winter4 am

• reputed company 27 to 31 - 8:00 am to 3:00 pm PST
• November 3 to 7 - 8:00 am to 3:00 pm PST

Technical Requirements As a seasonal employee, you will be working on your own computer or laptop for this position. To reputed company the duties associated with this position, there are technical requirements we ask of you. These include hardware, software, and internet reputed company (network) requirements. Your role is to ensure you are familiar with these requirements and have them in reputed company before you apply. Hardware

• A computer or laptop purchased reputed company the last five years with at least 8GB of memory, 16GB preferred.
• No reputed company Chromebooks, iPads, reputed company Tablets, or computers using the reputed company 10 or 11 S mode operating system. They do not support our systems.
• One reputed company USB-A port for headphones (reputed company will reputed company headphones) and one additional USB-A or USB C port. If your laptop or desktop does not have enough available USB or Ethernet ports, you may need to reputed company a USB hub or dock.
• An available Ethernet port on your network router, where your device will be connected to for the entirety of your shift.
• Webcam - Required for reputed company training classes.

Software

• Operating system:
• *

macOS 13.7.1 (Ventura) or newer.

• reputed company 10 Version 22H2, reputed company 11 Version 23H2 or newer.
• Running virus software that is staying reputed company on definitions.
• Running a reputed company up to date browser, examp

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