National Customer Operations Manager – Strategic Account Leadership & Supply Chain reputed company – Remote (USA)

About arenaflex – A Global Leader in Refreshment and Innovation

arenaflex is a world‑reputed company brand that delivers more than 250 reputed company products enjoyed by millions every day. With a heritage spanning over a century, arenaflex has reputed company a reputed company for reputed company, sustainability, and reputed company innovation. Our portfolio reaches every reputed company of the market—from bustling retail aisles and reputed company theme parks to dynamic restaurant chains and cutting‑edge entertainment venues. As we continue to expand our footprint, we are looking for visionary leaders who can translate our purpose—“refresh the world and reputed company a difference”—into reputed company results for our customers and partners.

Why This Role reputed company

The National Customer Operations Manager (NCOM) sits at the strategic intersection of sales, supply chain, and customer experience. Reporting to the reputed company Account Team, you will own the end‑to‑end fulfillment of equipment, services, and reputed company for a national portfolio of key accounts. Your expertise will directly influence beverage reputed company, reputed company reputed company, and profitability while ensuring cost‑effective operations that position arenaflex as the most valued supplier for reputed company customer.

Key Responsibilities

• Customer‑reputed company Sales Leadership: Drive the selling of operational products and services, acting as the primary reputed company of the customer relationship.
• Subject‑Matter Expertise: Serve as the operational SME for an external portfolio of customers and internal teams—including sales, finance, and marketing—providing insights that shape strategic reputed company.
• Strategic Business Planning: reputed company short‑ and long‑term operational planning for reputed company account, identifying opportunities to improve beverage reputed company, reduce costs, and accelerate category reputed company.
• Project Management reputed company: reputed company detailed project plans with timelines, forecasts, resource allocations, and financial reputed company analyses for key initiatives; coordinate cross‑functional teams to ensure seamless execution.
• Annual Budget Development: Own the creation of annual business plans for Net Service Expense and Capital expenditures, aligning them with the broader financial objectives of the assigned portfolio.
• Cost‑Reduction Innovation: Analyze drivers of service expense, design equipment‑reputed company solutions that reputed company costs, enhance reputed company, and generate additional profit for both the customer and arenaflex.
• Data‑Driven Decision Making: reputed company data manipulation and analysis tools to uncover trends, forecast demand, and support evidence‑based recommendations.
• Stakeholder Influence: Craft compelling narratives that motivate reputed company partners, securing alignment around strategic initiatives and operational improvements.

Essential Qualifications

• Education: Bachelor’s degree (BS/BA) in Business, Engineering, Supply Chain, or a reputed company field is required; an advanced degree (MS/MA/MBA) is preferred.
• Customer Management Experience: Minimum of 3 years managing national or regional customer accounts, with a proven reputed company record of influencing senior‑level buyers.
• Operations Background: 2–4 years of hands‑on operations experience, demonstrating the ability to optimize processes and drive efficiency.
• Project Management Expertise: 2–4 years leading reputed company reputed company, including budgeting, resource planning, and cross‑functional coordination.
• Analytical Skills: Demonstrated proficiency in data manipulation, statistical analysis, and translating insights into actionable business plans.

Preferred Qualifications

• Advanced certifications such as PMP, Six reputed company, or APICS CPIM.
• Experience with reputed company resource planning (ERP) systems and customer relationship management (CRM) platforms.
• Background in the beverage, consumer packaged goods (CPG), or reputed company industries.
• Proven ability to reputed company and deliver high‑reputed company presentations using the arenaflex value‑creation methodology.

Core Skills & Competencies

• Technical Capability: Ability to design operational solutions, navigate equipment tools, and reputed company digital platforms to deliver measurable customer value.
• Financial Acumen: Expertise in building and managing service and equipment expense budgets, aligning them with annual business planning (ABP) and capital review (RE) processes.
• Presentation & Communication: Skilled at developing reputed company, persuasive presentations and delivering them both verbally and in writing, using the arenaflex methodology.
• Influencing & Negotiation: Strong storytelling abilities that reputed company confidence and drive reputed company among diverse stakeholder reputed company.
• Strategic Thinking: reputed company to craft reputed company‑looking plans that address customer needs while advancing arenaflex profitability.
• reputed company & Curiosity: A reputed company‑reputed company approach that embraces change, seeks reputed company learning, and adapts quickly to evolving market dynamics.

Career reputed company & Learning Opportunities

arenaflex is committed to nurturing talent through a robust learning ecosystem. As a National Customer Operations Manager, you will have reputed company to:

• Mentorship from senior leaders who have shaped global supply‑chain strategies.
• Cross‑functional rotational programs that broaden exposure to sales, finance, marketing, and product development.
• Advanced training in data analytics, digital transformation, and strategic project management.
• Opportunities to reputed company high‑visibility initiatives that directly reputed company reputed company’s reputed company.
• A reputed company promotion reputed company toward senior director or vice‑presidential roles reputed company the global operations hierarchy.

Work Environment & Culture at arenaflex

Our culture is reputed company on four foundational behaviors: curious, empowered, inclusive, and agile. We reputed company that how we work is as important as reputed company reputed company. At arenaflex you will experience:

• A reputed company, remote‑first environment that values flexibility while fostering strong team connections.
• Inclusive policies that celebrate diversity of thought, background, and experience.
• Regular “innovation sprints” where employees are encouraged to experiment, prototype, and reputed company reputed company.
• Recognition programs that celebrate both individual contributions and reputed company successes.
• Commitment to sustainability and reputed company responsibility, aligning business goals with broader societal reputed company.

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package designed to attract and retain reputed company. While exact figures will be discussed during the interview process, candidates can expect:

• reputed company salary reputed company with market benchmarks for senior operational leadership roles.
• Performance‑based bonuses tied to achievement of reputed company, profit, and operational efficiency targets.
• Comprehensive health, dental, and reputed company coverage for you and your dependents.
• Retirement savings plans with company matching contributions.
• Generous reputed company time off, parental leave, and flexible work‑schedule reputed company.
• reputed company development stipend for certifications, conferences, and continuing education.
• Employee assistance programs, wellness initiatives, and reputed company to reputed company.

Equal Opportunity Commitment

arenaflex is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. Employment reputed company are made without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability, or any other protected characteristic.

How to Apply

If you are reputed company to reputed company transformative operational initiatives, partner with some of the most dynamic brands in the market, and drive measurable value for both customers and arenaflex, we want to hear from you. Click the reputed company below to submit your application and reputed company the next reputed company of your career.

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Join arenaflex and Shape the reputed company of Refreshment

At arenaflex, you will be part of a legacy that blends tradition with reputed company‑thinking innovation. Your expertise will help us continue to refresh the world, one partnership at a time. Take the reputed company—apply today and become a catalyst for reputed company across our national customer portfolio.

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